CAP 737 Crew Resource Management (CRM) Training 机组资源管理培训(95)

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The Examiner will apply the appropriate style as shown in the comparison table above.
The Examiner will demonstrate an orderly plan and an orderly management of the Examination/Test.
The Assessment will be made against recognised criteria such as set out in the JAA NOTECHS FRAMEWORK (Appendix 11).
The Assessment will be conducted as an OVERALL measurement of the criteria as appropriate to the scenario, and not as an Activity Survey to reach a score of events under each Category and Element of the Framework unless such scoring is rationalised as being suitable for the particular test scenario.
The Examiner will be expected to make notes of Candidate Performance and to deliver a logical verdict and De-Briefing at the close of the session.

3.2 De-brief and assessment
The Examiner will indicate the Result, whether Pass or Fail, at the start of the debrief.
If a Fail, the Fail Points will be given in Descending Order of Importance.
The remaining instructional part of the De-Brief will embody only major points selected from the performance of the candidate, and will last no longer than fifteen minutes per candidate.
Following the Result, the Examiner will embark upon a sequence which embodies Sell, Tell, Participate and Delegation styles to fully involve the candidate in his/her self preparation for future improvement IF NECESSARY.
The De-Brief will be balanced, and not merely a litany of faults, with suitable and appropriate reinforcement. Use Facilitation to obtain diagnosis and remedy, but NOT to reach the verdict.
A summary will be given at the close of the De-Brief.

3.3 Report
The written report will be concise and precise, avoiding the use of vague adjectives to describe the Candidate’s performance. It will mirror the De-Brief and contain no surprises for the Candidate.
It will service the needs of the Candidate, the Training Manager, the next Instructor.

 

Appendix 11 Assessment of CRM Skills/ Behavioural Markers
1  Introduction to Behavioural Markers
1.1  Context.
Chapter 7 outlines the JAR OPS requirements concerning the use of behavioural markers. This Appendix contains details of some of the behavioural marker schemes, both formal and informal, which are available. It should not be interpreted as a definitive list. The following schemes are addressed:
.
NOTECHS

.  
University of Texas behavioural markers

.  
LMQCRM standards

1.2  Frequently asked questions concerning behavioural markers. The following text has been extracted verbatim from the GIHRE report (Group
Interaction in High Risk Environments) 1 What are behavioural markers?
.  
Observable, non-technical behaviours that contribute to superior or substandard performance within a work environment (for example, as contributing factors enhancing safety or in accidents and incidents in aviation).
　
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