CAP 737 Crew Resource Management (CRM) Training 机组资源管理培训(41)

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hypotension, hypertension, coronaric disease .obesity

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nutrition hygiene

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tropical climates

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epidemic diseases
Intoxication

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tobacco

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alcohol

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drugs and self-medication

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various toxic materials
Incapacitation

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symptoms and causes

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recognition
. operating coping procedures

4.2  Human Performance and Limitations : Basic Aviation Psychology Human information processing Attention and vigilance
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selectivity of attention

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divided attention
Perception

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perceptual illusions

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subjectivity of perception

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‘bottom-up’/‘top-down’ processing
Memory

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sensory memory

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working memory

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long term memory

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motor memory (skills)
Response selection

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learning principles and techniques

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drives

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motivation and performance
Human error and reliability
Reliability of human behaviour
Hypotheses on reality

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similarity, frequency

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completion causality
Theory and model of human error
Error generation

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internal factors (cognitive styles)

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external factors

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ergonomics

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economics

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social environment (group, organisation)
Decision making
Decision-making concepts

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structure (phases)

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limits

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risk assessment

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practical application
Avoiding and managing errors: cockpit management
Safety awareness

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risk area awareness

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identification of error proneness (oneself)

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identification of error sources (others)

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situational awareness
Co-ordination (multi-crew concepts)
Co-operation

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small group dynamics

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leadership, management styles

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duty and role
Communication

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communication model(s)

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verbal and non-verbal communication

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communication barriers

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conflict management
Personality
Personality and attitudes

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development

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environmental influences
Individual differences in personality

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self-concepts (e.g. action vs. state-orientation)
Identification of hazardous attitudes (error proneness)
Human overload and underload
Arousal

Stress

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