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Fundamental Human Factors Concepts. 
Size: 31 pages ICAO Human Factors Digest No.1. ICAO Circular 216-AN/131 1989. Also published as CAP719 (free of charge to download from: www.caa.co.uk Chapter 1 The Meaning of Human Factors 
. 
Introduction
. 
The disciplines of Human Factors
. 
Human Factors and Ergonomics
. 
A conceptual Model of Human Factors 
Chapter 2 The Industry Need for Human Factors
.
Overview
. 
Effectiveness of the System
. 
Well-being of Crew Members 
Chapter 3 Human Factors Applications in Flight Operations
. 
Control of Human Error
. 
Plain Talk
. 
Training and Evaluation
. 
Human Factors Training
. 
Motivation
. 
Flight Documentation
. 
Flight Deck Design
. 
Cabin Design
. 
Visual Performance and Collision Avoidance 
Chapter 4 Education and Expertise
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Overview
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Levels of Expertise Required
. 
Courses Available
. 
Information Available
Flight Crew Training: Cockpit Resource Management (CRM) and Line-Oriented Flight Training (LOFT). 
Size: 60 pages ICAO Human Factors Digest No. 2. ICAO Circular 217-AN/132. 1989. Also published as CAP720 (free of charge to download from: www.caa.co.uk Chapter 1 Human Factors Highlights 
. 
General
.
Overview
. 
Disciplines and Application
. 
Accidents and Incidents
. 
Human Error 
Chapter 2 Cockpit Resource Management (CRM) Training
. 
Background
. 
CRM Training Phases
. 
Curriculum Development
. 
Essential Curriculum Elements
. 
Training Techniques
. 
CRM Effectiveness 
Chapter 3 CRM Training for Small Operators (Regional, Corporate, etc.)
. 
Introduction
. 
 
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