Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(93)

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2)  The LOFT/LOE briefing should emphasize specific things the crew can do to make the session realistic and a valuable training experience. The crews should act as they would under similar situations on the line, and they should not try to operate in a manner calculated to provide the ideal training department solution.
3)  ACRM crew training should reinforce good crew practices in conducting a constructive debriefing. Crews should understand that debriefing is an essential part of the LOFT/LOE and the main way of providing crew performance feedback.
4)  ACRM crew training should introduce the concept that briefings can also be extended to line operations and used by crews to reinforce positive performance and learn from any problems experienced during the flight.
Guidelines for Developing Crew LOS Assessment Modules
1)  Crews should be presented with the LOS CRM training objectives in the context of relevant technical objectives because crews are generally more comfortable and familiar with the technical objectives.
2)  A major step in the LOS development process is the identification of incidents that highlight the need for specific CRM procedure, and crews should understand that the LOS is related to actual incidents that have happened to pilots flying in conditions similar to theirs.
3)  Crew training should include one or more activities that allow crews to analyze incidents used to develop the new CRM procedures. One activity that has provided valuable crew training is having crews identify the CRM causes for each incident.
4)  Crews should be given an explanation of how the event set is used under ACRM to help focus the specific elements of crew performance in the LOFT/LOE assessment. The event set helps training and evaluation move from general CRM markers to specific crew behaviors.
ACRM Implementation Guidelines

Guidelines for Organizational Implementation
1)  Management should be kept informed of the general trends, both crew performance and instructor standardization, and union representatives should be provided with data that establishes the reliable and accurate qualities of the ACRM crew assessments.
2)  Under ACRM, it is possible to collect a large amount of CRM performance data, which can result in an overwhelming amount of information. There is a tendency to try and report everything, so care should be taken not to report too much data and overloading those who need the information.
3)  In planning for the organizational announcement, consideration should be given to a sequence where the CRM procedures are announced prior to the start of crew training and possibly before or during instructor/evaluator training. This should be planned as a relatively short sequence, where the crew training and implementation follow closely.
4)  The announcement of CRM procedures should include a detailed specification of the new policies and procedures. With content and format of paramount importance, the announcement should be carefully coordinated with flight standards and documents departments.
　
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