Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(103)

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. Section 1: Preparation for the IRR Workshop
. Section 2: Viewing and Rating the Video Segment
. Section 3: Data Analysis
. Section 4: Feedback and Discussion
. Section 5: Optional Post-Training IRR
. Section 6: Dissemination of Summary Document
It is important that as an IRR facilitator you are familiar with the mechanics of how to run an IRR workshop. In addition, you should be knowledgeable about the purpose and reasoning behind why IRR training workshops are conducted. The main goal of IRR training is to improve crew assessments. Good quality pilot and crew assessment is important for (1) providing fair evaluations of pilot and crew performance, (2) providing accurate information for fleet managers, (3) providing meaningful information for management, and (4) ensuring flight safety. The IRR rating exercises followed by detailed feedback are helpful in calling attention to rating discrepancies. Identification of rating discrepancies followed by IE input on how to resolve rating problems will improve the rating system.
The frequency with which you conduct IRR training is ultimately up to your organization. However, based on past experience training IEs using the IRR training principles and procedures, we recommend that IRR training take place at least on a semi-annual basis. In addition, we recommend that IRR training be part of the indoctrination training for new IEs. Of course, these recommendations are subject to change based on various factors such as frequent turnover in IE personnel, changes in the evaluation forms, or the results of previous IRR training sessions compared to corporate benchmarks.
Section 1: Preparation for the IRR Workshop
Preparation should begin approximately 2-3 weeks before the training workshop. In this section, the necessary training materials are prepared and compiled.
1. Subject Matter Experts (SMEs) select the videotape segments for use in the workshop (1 segment for each Event Set). These segments should cover a range of performance categories. For each video segment, the SMEs should agree on the level of performance exhibited. This is extremely important, as the IEs’(Instructor/Evaluators’) ratings will be compared to the SMEs’ratings. In general, 6 segments are sufficient for a 2 hour training session. If you have time, you may also wish to develop 2-6 additional segments for a post-training test (optional, see Section 5, p. 19).
2. SMEs prepare the necessary pre-briefing information for each video segment. This should include contextual information, such as a description of what the crew has performed prior to this point in the video. In addition, critical information such as “gear speed exceeded” (which is not available on the tape) should also be prepared.
3. Copies of the LOE guide should be prepared for each Event Set that will be used in the training.
4. Copies of the LOE worksheets should be prepared. The worksheet pages should appear in the same order as the video segments. To make the rating sheets more user friendly, each sheet should be clearly labeled regarding the crew that is being evaluated and the Event Set that is taking place (e.g., “Crew 1, Event Set 1”).
　
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