Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(11)

Elements of ACRM Training

. CRM procedures may be added to or integrated with normal or non-normal procedures.
. CRM procedures help to brief and debrief technical and CRM performance on an equal basis.
Overview of CRM Procedures
CRM procedures, instructor/evaluator training, crew training and assessment, and the ongoing implementation of ACRM form the essential elements of ACRM. CRM procedures are the basis of ACRM training. They are SOPs that contain significant CRM elements. These Procedures can be used to add required CRM to an airline’s briefings, calls, and checklists for normal and non-normal conditions.
It has been demonstrated that CRM procedures can be successfully developed and fully implemented within a regional airline’s SOP helping to integrate the technical with the CRM performance in training, assessment, and, most importantly, in the operation of aircraft. CRM procedures are designed to integrate CRM with standard aircraft operation and provide structure to crew management training and assessment. During training, the procedures become a major focus in CRM skill development. These procedures help crews form a set of beneficial and predictable CRM behaviors that increase crew coordination, communication, awareness, planning, and decision making.
During crew assessment, CRM procedures help instructor/evaluators brief and debrief the technical and CRM performance more objectively. The assessment of a crew’s procedural performance is more focused than the traditional evaluation of general CRM markers. This permits a more accurate understanding of crew performance leading to the identification and development of better targeted CRM training.
Part 3 of this Manual provides guidance in developing CRM procedures, starting with the identification of general industry and own airline needs and moving on to the development and finalizing of CRM procedures.

Overview of Instructor/Evaluator Training
Training of the instructor/evaluators is the key to combining ACRM training and assessment into a well-structured training system. For airlines implementing this approach to crew training and assessment for the first time, the new methods can seem
. Initial instructor/ evaluator training should focus on CRM procedures and their assessment.
. Instructor/evaluator need substantial practice to develop assessment skills.
complicated and difficult to assimilate. Therefore, it is important to identify a few basic training areas that can serve to organize instructor/evaluator training. For the first year, the main focus of the instructor/evaluator training can be the CRM procedures, the LOE or other forms of assessment, and the use of a gradesheet (such as the LOE Worksheet).
　
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