Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(54)

Guidelines for Developing Standardization and Training Modules
1) Under ACRM, a substantial departure from a scripted and acted videotape is required. Consideration should be given to preparing standardization tapes working with real crews flying the actual LOFT/LOE for that year in a representative simulator without the benefit of coaching or preparation.
2) Instructor/evaluators should be provided with accurate and immediate rating feedback from the start of their assessment training through standardization sessions. The first rating sessions may take place in a larger group using spreadsheets and charts showing individual and group data along with appropriate benchmarks that the group is trying to meet.
3) After individual and group feedback is provided and explained, instructor/evaluators should be encouraged to develop new rating rules and strategies. This cycle of practice, feedback, and discussion allows the participants to improve their reliability, and should continue until group benchmarks have been met.
4) Under ACRM assessment there should be ongoing training and standardization to establish confidence in the crew performance data, its indications about CRM procedures, and the procedures’effects on overall crew performance.
5) Instructor/evaluators should be encouraged to take an active team approach to standardization sessions. Instructor/evaluators should see these sessions as an essential part of maintaining their assessment standards. One way to ensure team involvement is to encourage instructor/evaluators to control the standardization sessions, and ultimately to determine their own schedule and length of cycle between sessions based on their rating performance.
Part 5. Extended Table of Contents

Part 5. Developing ACRM Crew Training ....................................................................67 Overview of Crew Training Development..............................................................68 Planning for Crew Training Development Activities.........................................68 Establishing the Development Team ................................................................68 Coordinating with Crew Training Cycles and Requirements.............................69 Curriculum Development Requirements ................................................................70 Developing ACRM Crew Training Footprint ...................................................70 Establishing Development Timeline .................................................................71 Coordinating Development of Crew Training with Other ACRM Elements......72 Establishing a Curriculum Review Process.......................................................73 Developing CRM Procedures Crew Modules ........................................................73 Establishing the Need for ACRM.....................................................................73 Explaining the Move from CRM Principles to CRM Procedures ......................74 Reviewing the Components of ACRM.............................................................75 Explaining Crew Training Improvements .........................................................76 Developing Crew Effectiveness Modules...............................................................77 Understanding the Role of ACRM in Developing CRM Skills..........................77 Integrating CRM with Technical Performance .................................................77 Training and Assessing Crew Performance ......................................................78 Using CRM Procedures to Improve Crew Effectiveness ..................................79 Developing Briefing/Debriefing Modules...............................................................80 Briefing the LOFT/LOE ..................................................................................80 Explaining the Role of Crew During LOFT/LOE .............................................81 Debriefing the LOFT/LOE Session..................................................................81 Developing Crew LOS Assessment Modules.........................................................82 Primary Technical and CRM Training Objectives.............................................82 Incidents that Support Training Objectives ......................................................83 Event Sets and the LOFT/LOE Scenario .........................................................85 ACRM Crew Training Development Guidelines ....................................................86 Guidelines for Planning ACRM Crew Training ................................................85 Guidelines for Developing the CRM Procedures Crew Modules ......................87 Guidelines for Developing Crew Effectiveness Modules...................................87 Guidelines for Developing Briefing/Debriefing Modules...................................88 Guidelines for Developing Crew LOS Assessment Modules.............................88
　
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