Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(69)

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3) Early in crew training it should be explained that the main components of an ACRM program include the CRM procedures, training of the instructor/evaluators, crew training, a standardized assessment of crew performance, and an ongoing implementation process.
4) It should be explained that detailed measures of crew performance were developed in the research stages of ACRM specification and analysis. These more accurate crew performance measures will help evaluators provide more standard crew assessments, and crews should expect a fair assessment from all instructor/evaluators.

Guidelines for Developing Crew Effectiveness Modules
1) Crew effectiveness is a core concept of any ACRM program, and crew training should present its main characteristics. Crew effectiveness should be enhanced by using the new CRM procedures that will help crews develop better CRM skills.
2) The ACRM program provides a framework that allows airlines to integrate CRM with technical at the level of SOP. ACRM crew training should emphasize this integration at the operational level as well as at the crew performance assessment level.
3) It should be explained that the new CRM procedures have profound implications on the way crew performance is assessed. For example, if it is the case, crews should understand that a detailed simulator-based assessment has been developed to collect crew performance data after the ACRM crew training has been implemented.
4) It should be emphasized that crews form the core of the ACRM program, and crews should be encouraged to provide feedback about the new procedures as well as additional CRM procedures that can improve crew effectiveness.

Guidelines for Developing Briefing/Debriefing Modules
1) The LOFT/LOE briefing should prepare the crew for an effective training or assessment experience. One of the first things that the LOFT/LOE briefing should do is establish the role of the instructor as well as the role of the crew throughout the session.
2) The LOFT/LOE briefing should emphasize specific things the crew can do to make the session realistic and a valuable training experience. The crews should act as they would under similar situations on the line, and they should not try to operate in a manner calculated to provide the ideal training department solution.
3) ACRM crew training should reinforce good crew practices in conducting a constructive debriefing. Crews should understand that debriefing is an essential part of the LOFT/LOE and the main way of providing crew performance feedback.
4) ACRM crew training should introduce the concept that briefings can also be extended to line operations and used by crews to reinforce positive performance and learn from any problems experienced during the flight.

Guidelines for Developing Crew LOS Assessment Modules
1) Crews should be presented with the LOS CRM training objectives in the context of relevant technical objectives because crews are generally more comfortable and familiar with the technical objectives.
　
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