Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(104)

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5. Immediately prior to the training, two computers should be prepared. These computers will be used to analyze the data. The optimal choice would be two Pentium computers with Microsoft Excel (Version 5.0) and two laser printers. To test the computers, load Microsoft Excel. From the “Tools” menu, choose “Add-Ins...”. Select all of the “Analysis Toolpak” add-ins and all of the “MS Excel 4.0” add-ins. Test the IRR macros on both machines. Lastly, select a workspace area for the data entry task that can accommodate two people.
Section 2: Viewing and Rating the Video Segments
This section should begin on the day of the training workshop, as close to 8:00 am as possible. First, the IEs are given a brief orientation. Following this, the IEs individually rate the video segments. During the orientation and rating process, the facilitator should:
1. Provide the IEs with the day’s schedule. An example schedule is: 8:00 - 10:00 Video viewing and rating by IEs 10:00 - 1:00 IEs discuss other issues and eat lunch while data
are analyzed by the training facilitator(s). 1:00 - 3:00 Feedback session 3:00 - 5:00 Post-training video viewing and rating
2. Briefly acquaint the IEs with the rating forms, the rating guidelines, and the rating process. IEs should quickly examine the rating forms so that they know what is expected of them. The facilitator should then clarify ambiguities and answer any questions that the IEs may have about the rating process. (This step should take about 20 minutes to complete.)
3. Emphasize the necessity of no interaction among the IEs during the rating cycle. Laughter, emotional outbursts, and non-verbal communication can contaminate the IEs’ratings.
4. Have the IEs provide either their PIN numbers, or 3- letter initials on the cover page of their rating packet. We recommend using 3-letter initials because, on occasion, IEs have had the same 2-letter initials, which created confusion during the feedback/discussion process.
5. Provide necessary contextual information to the IEs before each video segment. However, the facilitator should be very careful to avoid telling the IEs how to make their ratings. The video segment should then be played. If necessary, the facilitator should provide necessary critical information while the tape is running (e.g., “the airspeed exceeded the gear speed while the gear was down”).
6. Pause at the end of each segment, so that the IEs have time to finish their ratings. All IEs must finish their ratings before moving on to the next video segment.
Section 3: Analysis Phase
The data analyses should begin as soon as possible. The analyses typically take 2-3 hours to complete. The analysis phase begins with data entry into the computers and ends with the facilitator preparing for the feedback session.
Getting the Data Ready
1. Before the IEs leave the room, be sure that they have written their 3-letter initials (or PIN Numbers) on the cover sheet of their rating packet. Then, collect all of the rating packets.
　
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