Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(25)

Procedures Development Requirements
Outlining the PersonnelRequirements
CRM procedure development has personnel, time, and budget requirements. Lack of planning in any one of these areas can delay or terminate the development process.
As indicated in the previous section, there can be a substantial range in personnel requirements from just a single individual to a team with members from key organizational departments. Even small operations should consider the team approach that team personnel requirements will be considered first. Developing the first set of CRM procedures can best be managed as a small and efficient project, and the team composition should match that
. In addition to having one or more people from the training department, consider having someone from flight standards and flight safety.
. When estimating the timeline, limit planning to essential activities and do not overload the development team members.
objective. A CRM procedures development team can be formed with three to eight members; larger airlines can work with a larger team. However, even in the major airlines the team should be kept manageable by not growing too large.
The composition of the team will depend on the organizational structure and the requirements of the development plan, but certain departments should be able to provide valuable team members. In addition to the training department with its instructors, consider someone from flight standards and someone from the safety department. If you are considering concentrating the development effort with one fleet, an approach that can make procedure development more manageable, have a representative from that fleet on the team.
Additional team formation considerations include selecting individuals who work well together. Concentrate on those personnel who have show a strong interest in the project and have experience in procedures development. Finally, have a limited timeline (see the next subsection) and clear plan to help in your recruitment. It is much easier for individuals to join a team when its purpose is clear and its product will enhance the organization’s performance.

Establishing a Development/Implementation Timeline
A realistic and efficient timeline can help in team formation and in getting the project off to a good start. Preliminary timelines can be based on the development team composition and planned activities. That preliminary timeline for those early presentations can be used to elicit team participation. Once the team membership has been finalized, the timeline should be reviewed to ensure that it is compatible with the member schedules.
Time is a limited commodity in aviation, so restricting the amount of time needed for the development process is an important aspect of planning. At least two areas should be considered when making the best use of development time. First, planning should be limited to essential activities. Second, actions should be assigned to team members in such a way that no one becomes overloaded and slows down the team.
　
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