Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(14)

曝光台 注意防骗 网曝天猫店富美金盛家居专营店坑蒙拐骗欺诈消费者

Instructor/evaluators represent the front line of ACRM implementation, and steps should be taken to make sure they are informed, practiced, and comfortable with the new training. Experience has shown that certain activities will help develop instructor/evaluators into a training and assessment team. These activities include having training sessions where the instructor/evaluators establish a good level of agreement in their assessment of CRM performance. Accurate and timely feedback should be given to instructors prior to and throughout ACRM implementation. In addition, standardization meetings should be planned to allow the instructors to voice problems and to work as a team to identify solutions to those problems.
A key to ongoing successful implementation is the reporting and use of crew performance data. Once an airline has established that they are collecting reliable and stable data, they should start reporting crew performance data and trends to appropriate departments within the organization. Different types of data and formats should be used when reporting to the crew, the instructors, fleets, or management. When properly reported, that data will direct changes or additions to the CRM procedures and modifications to ACRM training.
Part 6 of this Manual provides guidance on how to implement ACRM within the organization, discusses the important implementation requirements, and presents considerations for keeping a standard assessment and collecting usable performance data.

Benefits of ACRM Training
. CRM procedures promote standard crew communication and coordination, which will improve crew performance.
Promoting a StandardCRM forCrews
Both training and flight operations should benefit from ACRM. The crews are a major beneficiary in that they are provided with a standard, proceduralized form of CRM. CRM procedures promote a predictable form of crew coordination that is shared and understood by all crewmembers. This results in a more standard crew performance that helps crewmembers participate in planning, decision making, and situation awareness.
Research has shown that predictable patterns of interaction, especially in the area of crew communication (Kanki, Lozito, and Foushee, 1989) are associated with better performing flightcrews. It has been suggested that when communication is more predictable it tends to be more reliable and more likely to succeed. CRM procedures promote that standard crew communication and coordination which should result in improved crew decision making and situation awareness.

Standardizing CRM Training and Assessment
The airline benefits from ACRM through the development of a standard CRM training and assessment process. CRM procedures allow instructors to focus their training on key areas of the operation and allow the evaluators to concentrate on well-specified areas of crew performance. This promotes a standard training and assessment environment.
. ACRM provides a set of standards for crew performance and its assessment.
　
中国航空网 www.aero.cn
航空翻译 www.aviation.cn
本文链接地址：Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(14)