Developing Advanced Crew Resource Management (ACRM) Training: A Training Manual(56)

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better to have several individuals working as a team. A development team provides more flexibility, especially if there is a need to develop some of the modules in parallel. With a single developer the entire effort is at risk if that person becomes unavailable. In addition, it is less likely that just one person has the full scope of expertise to develop the required modules. Establishing a development team whose members have most of the expertise required to design and refine the ACRM crew training materials should be considered.
The functions of the ACRM crew training development team include developing the CRM procedures modules, the crew effectiveness modules, the evaluation modules, and the briefing and debriefing modules. Members from the instructor/evaluator development team can be very helpful in preparing many of these crew modules because much of the content is similar to that for the instructors. Therefore, consider keeping as many developers from the instructor/evaluator team as possible.
The materials for crew training may require additional design considerations such as strategies for getting the trainee’s attention and ways to maintain crew interest. If this is the case, a professional writer and artist may be required to develop a set of compelling materials. As with the development of the CRM procedures and instructor/evaluator training, a coordinated development and review process ensures that team members stay informed about the issues and progress taking place across the different modules being developed.

Coordinating with Crew Training Cycles and Requirements
During planning, consider a thorough review of all crew training with special attention to existing CRM training. A number of existing training areas can be extended or modified to meet ACRM training needs. Much of the existing CRM recurrent training can be modified from an emphasis on general CRM principles to a concentration on the specific CRM procedures. Depending on how the airline conducts CRM training, that can provide between 8 and 24 hours of training time that can go toward ACRM crew training. ACRM crew training
should be integrated with recurrent training and should be designed to have as small an increase in required hours as possible. Because the crew training component of ACRM can be its single largest cost, time should be taken during the planning stage to keep the number of additional training hours to a minimum while providing comprehensive ACRM training to all the affected crews.
Good coordination should be directed by a development timeline that ensures that the crew training will be available at the appropriate time in the training cycle (see the next section). A preliminary timeline based on the crew training cycle needs to be developed. The size of the development team can then be scaled to meet the schedule. Once the team has been formed, the timeline should be reviewed to ensure that it is compatible with team member schedules. If necessary, team members can be added or the schedule adjusted so that the training material can be developed within the time specified. Maintaining a good relationship with the person in charge of scheduling crew training can help ensure a high level of coordination.
　
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