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customer about the discrepancies found and can propose the relevant corrective action to be
taken by the customer.
Business Requirements Specification Cross Industry Invoicing Process
22-May-2009, 2.00.05 UN/CEFACT Page 27 of 45
When the customer receives the dispute notice, he checks the dispute notice with his information
concerning the self-billing invoice, the price conditions and the delivered goods or services.
Based on his findings, the customer shall accept or reject the dispute notice and the corrective
action proposed. If the dispute notice is rejected, the customer shall raise a dispute notice
response to the supplier, giving the reason for non-acceptance and /or propose another corrective
action. On receipt of the dispute notice response, the supplier shall, after evaluation of the
response, raise a new dispute notice containing a new proposal, or to confirm the acceptance of
the proposal made by the customer in the dispute notice response.
If the dispute notice is accepted, the customer can raise a dispute notice response to inform the
supplier and shall take the corrective actions. To correct an incorrect self-billing invoice, the
customer raises a self-billing credit note, or a self-billing invoice, to settle the difference. On
receipt of the dispute notice response and the self-billing credit note or self-billing invoice, the
supplier shall check them against the dispute notice initiated by him.
5.1.4.1. Cross industry incorrect self-billing invoice (Business Collaboration)
see Figure 5-11
Figure 5-15 Business Collaboration Use Case Diagram
Table 5-8 Business Collaboration Use Case Description
Identifier Cross industry incorrect self-billing invoice
Description The supplier raises and sends a dispute notice to the customer, to report
any discrepancy in a self-billing invoice. When the customer receives the
dispute notice, he checks the referred self-billing invoice with the price
conditions and with the delivered goods or services. Based on his findings,
he raises and sends a dispute notice response to reject the dispute notice
or to propose another settlement, or he raises and sends a dispute notice
response, together with a self-billing credit note or a self-billing invoice, to
settle the difference.
Partner Types Customer
Supplier
Authorized Roles Customer (Customer‟s agent, Buyer or Buyer‟s agent, Invoicee)
Supplier (Supplier‟s agent, Seller or Seller‟s agent)
Legal Steps/Requirements None
Economic Consequences None
Initial/Terminal Events Initial: the supplier sends a dispute notice
Terminal: the incorrect self-billing invoice is settled, or the customer
proposes another settlement
Scope To settle any discrepancy in the self-billing invoice.
Boundary Not defined yet
Constraints The supplier shall have full traceability of his dispute notice to make sure it
has been received.
Failing this technical acknowledgement, the supplier shall re-issue his
dispute notice
Business Requirements Specification Cross Industry Invoicing Process
22-May-2009, 2.00.05 UN/CEFACT Page 28 of 45
see Figure 5-12
Figure 5-16 Business Collaboration Activity Diagram
Business Requirements Specification Cross Industry Invoicing Process
22-May-2009, 2.00.05 UN/CEFACT Page 29 of 45
5.2. Information Flow Definition
5.2.1. Traditional Invoice (Business Transaction)
uc IssueInvoice
«BusinessTransactionUseCase»
IssueInvoice
Invoice Issuer Invoicee
«partici pates» «partici pates»
Figure 5-17 Business Transaction Use Case Diagram
act IssueInvoice
:Invoicee
«BusinessTransactionSw imlane»
:Invoic eIssuer
«BusinessTransactionSw imlane»
«RequestingBusinessActiv ity»
IssueInvoice
«RespondingBusinessActiv ity»
Receiv eInvoice
«Requesti ngInformati onEnvel op...
:Inv oice
Initial State
FinalStateName.Success
FinalStateName.Failure
[Fail ure]
[Success]
Figure 5-18 Business Transaction Activity Diagram
Business Requirements Specification Cross Industry Invoicing Process
22-May-2009, 2.00.05 UN/CEFACT Page 30 of 45
5.2.2. Self-Billed Invoice (Business Transaction)
uc IssueInvoice
«BusinessTransactionUseCase»
IssueInvoice
Invoice Issuer Invoicee
«partici pates» «partici pates»
Figure 5-19 Business Transaction Use Case Diagram
act IssueInvoice
:Invoicee
«BusinessTransactionSw imlane»
:Invoic eIssuer
«BusinessTransactionSw imlane»
«RequestingBusinessActiv ity»
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