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information of the consumed goods or used services, from the customer. This is the
normal case when an agreement exists between the customer and the supplier to use a
consignment stock, being located in the customers‟ warehouse. In this case, the goods
can be invoiced when they are taken out of the consignment stock, or the services can be
invoiced when they are used from a pre-negotiated pool.
The supplier sends the invoice to the customer. When the customer receives the invoice, he
checks the price conditions applied, against the price conditions agreed and specified in the
contract, agreement or order. The customer also checks the goods or services invoiced against
the goods or services received and accepted. If no discrepancies are detected, the invoice is
accepted and will be submitted to the payment administration.
If there is any discrepancy detected by customer, the customer should initiate the incorrect invoice
procedure, to advise the supplier by a non-conformity notification and corrective action has to take
place.
Business Requirements Specification Cross Industry Invoicing Process
22-May-2009, 2.00.05 UN/CEFACT Page 14 of 45
5.1.1.1. Traditional Invoice (Business Collaboration)
TraditionalInvoice – (BusinessCollaboration Use Case diagram)
Figure 5-3 Business Collaboration Use Case Diagram
Business Requirements Specification Cross Industry Invoicing Process
22-May-2009, 2.00.05 UN/CEFACT Page 15 of 45
Table 5-2 Business Collaboration Use Case Description
Identifier Cross industry traditional invoice
Description The supplier raises and sends an invoice to the customer. When the
customer receives the invoice, he checks the invoice against the
price conditions and the invoiced goods or services against the
received and accepted goods or services. If the invoice is correct, the
invoice is accepted and submitted to the payment administration. If
there is any discrepancy detected, the customer shall initiate the
incorrect invoice process.
Partner Types Customer
Supplier
Authorized Roles Customer (Customer‟s agent, Buyer or Buyer‟s agent, Invoicee)
Supplier (Supplier‟s agent, Seller or Seller‟s agent, Invoice issuer)
Legal Steps/Requirements None
Economic Consequences None
Initial/Terminal Events Initial: the supplier sends the invoice
Terminal: the customer accepts the invoice or initiates the incorrect
invoice process
Scope To request payment for the ordered and delivered goods or services.
Boundary Not defined yet
Constraints The supplier shall have full traceability of his invoice, to make sure it
has been received.
Failing this technical acknowledgement, the supplier shall re-issue
his invoice message
Business Requirements Specification Cross Industry Invoicing Process
22-May-2009, 2.00.05 UN/CEFACT Page 16 of 45
act TraditionalInvoice
«BusinessTransaction...
IssueInvoice
«BusinessTransaction...
DisputeNegotiation
«BusinessTransaction...
IssueCompensation
ActivityInitial
ActivityFinal
[Correct Invoice]
[IncorrectInvoice]
Figure 5-4 Business Collaboration Activity Diagram
Business Requirements Specification Cross Industry Invoicing Process
22-May-2009, 2.00.05 UN/CEFACT Page 17 of 45
5.1.2. Incorrect invoice (Business Process)
uc CrossIndrustryInvoice
Supplier Customer
«BusinessProcess»
TraditionalInvoice
«BusinessProcess»
SelfBillingInvoice
«participates»
«participates»
«participates»
«participates»
Figure 5-5 Business Process Use Case Diagram
Table 5-3 Business Process Use Case Description
Business process
name
Incorrect invoice
Identifier Cross industry incorrect invoice
Actors Customer, Supplier
(Optional, additional roles – Invoicee, Invoice issuer, Customer Accountant,
Supplier Accountant)
Pre-conditions The customer received an incorrect invoice from the supplier.
Description The Customer has found an error in the invoice from the supplier, a discrepancy
between the invoiced goods or services and the received or consumed goods or
used services, or between the price conditions applied and the price conditions
agreed.
Post-conditions The supplier has accepted the dispute notice raised by the customer, and the
dispute is settled.
The supplier rejects the dispute notice.
Scenario Once the goods or services are delivered to the customer, together with the
shipment notice, the customer checks the received invoice with the order,
agreement and contract information and with the goods or services accepted by
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