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network, security and IT infrastructure to ensure compliance with airborne cockpit IT systems:
Analysis and reengineering of operational and business processes
Development of security policies, procedures and public key infrastructure (PKI)
Deployment and end-to-end management of network and wireless infrastructure at hangars and hubs
Support activities such as project management, product evaluation, and performance analysis
SITA’s AIRCOM IP
© SITA 2009
AIRCOM
SwiftBroadband
AIRCOM AirportLink
(incl. AIRCOM
GateLink)
AIRCOM IP Portal
AIRCOM Customer
Link Manager
AIRCOM Customer
Link Manager
Airline 1
Authorized
3rd Parties
Airline 2
Authorized
3rd Parties
Airline 1 Applications Airline 2 Applications
Airline 1
Airline 1
Airline 2
Airline 2
AIRCOM IP Network Service elements
SITA’s AIRCOM IP network services integrate intelligent network technology to optimize the use of available aircraft/ground
links and infrastructure.
AIRCOM IP VPAN service: secure Virtual Private Aircraft Networks connecting new generation aircraft avionics with
corresponding ground systems, managed by airlines via an AIRCOM IP Portal. Essential to managing the shared use of
communications infrastructure by aircraft belonging to different airlines, as well as by ground staff and passengers.
AIRCOM SwiftBroadband: provides satellite-based broadband communications for all phases of flight. AIRCOM
SwiftBroadband will provide 100 times more capacity than the ‘classic’ Inmarsat satellite link currently used for ACARS, and
is primarily intended for exchanging information in-flight which cannot be cost-efficiently transmitted over ACARS, or which
is deemed too critical or time-sensitive to be delayed until the aircraft is on the ground.
Using the Inmarsat 4th-generation satellite SwiftBroadband service, AIRCOM SwiftBroadband will leverage the same link
used by SITA’s passenger communications subsidiary OnAir.
AIRCOM AirportLink: ideally suited to transferring large volumes of less time-critical data during aircraft turnarounds and
layovers. AIRCOM AirportLink will offer airport terminal connectivity using commercial wireless technologies (such as cellular
mobile, Wi-Fi and WiMAX) adapted to support aircraft communications. The first wave of AIRCOM AirportLink services will
be the Wi-Fi-based AIRCOM GateLink services.
Contact the SITA AIRCOM team to learn more about how we can partner with you to facilitate your move to tomorrow’s
technologies: AIRCOM.marketing@sita.aero.
8 POSITIONING PAPER © SITA 2009
NEW GENERATION COCKPIT IT INTEGRATION 9
We are the world's leading specialists in air transport communications and IT solutions. We deliver and manage business
solutions for air solutions for airline, airport, GDS, government and other customers over the world’s most extensive
network, which forms the communications backbone of the global air transport industry.
Created and owned by the air transport community, SITA is the community’s dedicated partner for information and
communications technology. As a team of industry experts, our know-how is based on working with customers across the
global air transport community. Almost every airline and airport in the world does business with SITA.
SITA innovates collaboratively with the air transport industry, and the industry itself drives the company’s portfolio and
strategic direction. Our portfolio includes managed global communications, infrastructure and outsourcing services, as well
as services for airline commercial management, passenger operations, flight operations, aircraft operations, air-to-ground
communications, airport management and operations, baggage operations, transportation security and border
management, cargo operations and more.
With a customer service team of over 1,700 staff around the world, we invest significantly in achieving best-in-class
customer service, providing integrated local and global support for both our communications and IT application services.
We have two main subsidiaries: OnAir, which is the leading provider of in-flight connectivity, and CHAMP Cargosystems,
the world's only IT company dedicated solely to air cargo. We also operate two joint ventures providing services to the air
transport community: Aviareto for aircraft asset management and CertiPath for secure electronic identity management. In
addition, we sponsor .aero, the Internet top level domain reserved exclusively for aviation.
We are one of world's most international companies. Our global reach is based on local presence, with services for over
550 air transport industry members and 3,200 customers in over 200 countries and territories. In 2009, SITA celebrates 60
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