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the actions taken will be recorded along with the date of closure. This record will be kept in the FDA
PROGRAMME database against the event itself.
No record will be kept on an individual pilot’s file.
A letter will be sent, by Fleet Management, to each pilot involved in follow-up action, unless that
action consisted only of a telephone debriefing by THE PILOTS’ ASSOCIATION representative for a
single event. Such a letter will record the original concern, the subsequent discussion and/or action,
and the expectation for the future.
The letter will not be addressed to the pilot by name, but will be handed to THE PILOTS’
ASSOCIATION for forwarding to the pilot concerned.
Contents of record in FDA PROGRAMME DATABASE (FPD):
The following will be recorded in the FPD against the event:
a) a record of any telephone debrief by THE PILOTS’ ASSOCIATION;
b) a record of any debrief by Fleet Management;
c) a copy of any letter sent to the pilot;
d) a record of any extra training given to the pilot; and
e) any other relevant document.
The record will not contain anything that could identify the pilot by name.
Visibility of record and pilot identity:
Flight Operations Management’s access level to FPD will reveal only that action is “open” or
“closed” for each event – the actual action record is not visible. Events are not identifiable to a
particular flight or pilot.
The level of access of the Flight Manager of the FDA PROGRAMME to FPD will reveal the actual
actions taken, and can associate a pilot, by the pilot’s 5-digit FDA PROGRAMME number, with that
event. Actual pilot identity is not available.
16-APP 3-6 Safety Management Manual (SMM)
THE PILOTS’ ASSOCIATION representative’s access to FPD is the same as that of the Flight
Manager of the FDA PROGRAMME, but in addition THE PILOTS’ ASSOCIATION representative
has a decode disk to identify a pilot from the pilot’s 5-digit FDA PROGRAMME number.
It is the responsibility of the Flight Manager of the FDA PROGRAMME to detect pilots with more
than one action recorded against their 5-digit FDA PROGRAMME number within a reasonable time,
and bring this to the attention of the Fleet.
6. SAFETY DATA REQUEST (SDR)
Flight data for the first 15 minutes and the last 15 minutes of every flight are stored in a database
known as SDR. The data are available for viewing by a Flight Manager if, and only if:
a) an ASR has been filed for that portion of that flight, or
b) the Captain of the flight has given specific permission for the data to be viewed.
In order to view data in SDR, the Flight Manager needs to indicate, in the SDR itself, the reason for
looking at the data. The reason is recorded in each case, and THE PILOTS’ ASSOCIATION
representatives are able to view these records.
7. RETENTION OF DATA
For each FDA PROGRAMME event, FPD stores the raw flight data which can be viewed as a trace
or as an instrument animation. In addition, but not visible to Flight Operations Management, FPD
stores information which identifies the flight (by date and registration) and the pilot (by a 5-digit FDA
PROGRAMME number).
The data and information are required to analyse the event and to monitor, anonymously over a
period of time, individual pilots’ event rates.
Furthermore, SDR stores some raw flight data from each flight, as described in Section 6 above.
THE AIRLINE will not retain data any longer than is necessary, and will in any case delete all flight
data, and all means of identifying flights and crew, within 2 years of the flight.
For flights more than 2 years old, the FDA PROGRAMME database (FPD) will continue to contain a
record of the FDA PROGRAMME events, but with all flight and crew identification removed.
8. THE PILOTS’ ASSOCIATION REPRESENTATIVES’ ACCESS TO
CONFIDENTIAL INFORMATION
In order to fulfil FDA PROGRAMME obligations, THE PILOTS’ ASSOCIATION representative will
need access to information which is confidential to THE AIRLINE, and may be subject to the Data
Protection Act. Upon appointment, a representative will be required to sign a Confidentiality
Chapter 16. Aircraft Operations
Appendix 3 16-APP 3-7
Agreement which specifies the terms under which information obtained from THE AIRLINE may be
used. Breach of this agreement will lead to suspension from the FDA PROGRAMME group, and
may be the subject of THE AIRLINE’s disciplinary procedures.
In order to contact the crew involved in an FDA PROGRAMME event (see Section 4), THE PILOTS’
ASSOCIATION representative will need:
— the identity of the flight (date, registration and flight number);
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Safety Management Manual (SMM) 安全管理手册(126)
