European Action Plan for the Prevention of Runway Incursions(23)

Correct Transmitting Technique and RTF Use
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understand the reasons for listening out prior to transmitting

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use of standard phraseology, aviation English,

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words and sounds to be avoided

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correct positioning of microphones to avoid voice distortion

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avoidance of ‘clipped’ transmissions

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be aware of regional accents and variations of speech

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speed of delivery of RTF phraseology

Use of Portable Radios
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correct use of radios

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effective range and battery life

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screening/shielding effects on the aerodrome

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use of correct call signs, either related to vehicle or an individual person

Safety whilst using Radios
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local instructions regarding use of portable radios and hand held microphones whilst driving a vehicle

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local instructions on the use of mobile telephones (cell phone) whilst operating airside

The three training frameworks shown above are intended as generic guidance and each aerodrome will need to apply those areas of training that are applicable to their local geography, conditions and type of operation.
All of the three training programmes should consist of two main parts, the first being the classroom/theoretical part which should include the use of prepared presentations, maps, diagrams, video, booklets, checklists as appropriate. The second part should involve practical tuition and visual familiarisation on the aerodrome with a suitably trained person. This practical tuition will take a period of time depending upon the complexity of the aerodrome. Following initial training, a programme of refresher training should be organised after an agreed period of time.
Where responsibility for vehicle driver training (apron and manoeuvring area) and RTF is delegated to a third party provider the aerodrome should institute a programme of audits, as part of its SMS, to ensure that agree standards are being maintained.
The above frameworks are intended only as a guide are based on current ‘good practice’. It is incumbent on aerodromes to regularly review their vehicle driver training programmes against programmes and documentation available across the industry.

References
1) Airports Council International  ACI (World) Apron Safety Handbook
2) ACI (World) Apron Signs and Markings Handbook
3) IATA Airport Handling Manual (AHM) current edition
4) UK Civil Aviation Authority CAP 642 - Airside Safety Management
5) UK Airport Operators Association - Airside Driver Training Scheme
6) ICAO Annex 14, ch. 8, Aerodrome Vehicle Operations, and attachment A, para. 17 - Operators of vehicles
7) ICAO Air Traffic Management (PANS ATM) ch. 7 Procedures for Aerodrome Control
　
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