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All activities are subject to internal
quality audits, the results of which
form an integral part of the input to
management reviews. Audits
confirm the relevancy of procedures
and identify unsatisfactory ones
before they cause trouble, comparing
how the operation is run against how
it should be.
Internal Audits shall be planned and
documented so that all aspects of the
System are reviewed to ensure
continued effectiveness (obvious,
really). The frequency of such audits
shall be determined according to the
results of previous audits and the
significance of individual aspects of
the system. Whatever happens, all
aspects of the Quality Management
System should be audited at least
twice a year.
28 Operational Flying
Audits shall be performed with
check lists identifying key elements,
such as:
· Activities, processes, work
areas, materials storage
· Computer data integrity and
accuracy
· Documentation & technical
data
· Compliance with industry
standard practices
· Compliance with regulatory
authority requirements
Audits of specific areas shall be
carried out by a suitably qualified
and experienced person who is not
directly responsible for the day to
day operation of the audited
function. That person may be
contracted in from outside the
Company; in this case he shall
submit proof of training, experience
and qualifications to the Quality
Assurance Manager who shall assess
his suitability to carrying out internal
audits. The person, or the company
that employs him shall be included
on the list of Company approved
suppliers if assessed as suitable for
the task.
Audit findings shall be documented
on the Audit Report Form. Audit
Reports will be reviewed by the
QAM who will instigate corrective
actions and changes to procedures as
necessary. Subsequent instigation
and evaluation of required actions
taken shall be his sole responsibility,
but will be monitored by the Internal
Auditor.
Reviews
A review of the Quality Management
System to assess its suitability and
continued effectiveness shall be
undertaken twice yearly at a meeting
of the Managing Director and all
staff concerned with the operation
of the system.
The review shall view objective
evidence of internal audits, nonconformance
documents, Customer
Complaints records and Supplier
Performance. Specific
recommendations and actions shall
be logged and these shall be
completed within agreed time scales.
Details of methods, responsibilities
& documentation shall be defined in
written procedures.
See – told you it was boring!
Crew Composition
The minimum flight crew should
never be less than that in the
Certificate of Airworthiness, or
Flight Manual, in that order. You
might regard that as stating the
obvious, but such words are legally
required in an Ops Manual.
Anything registered in UK over 5700
kg needs two pilots for Public
Transport, but otherwise:
IFR
Aeroplane
Two-pilots
In IFR or at night, you need two
pilots on turbo-jets, pressurised
turbo-props and multi-engined turbo
props capable of carrying more than
9 passengers (or less than 10 without
pressurisation).
Single-pilot
You can fly single-crew in IFR or at
night in unpressurised multi-engined
aircraft if you have been trained and
checked in the single-crew role (with
particular reference to cockpit
management), the autopilot is
serviceable, with at least altitude hold
and heading mode, you have a
headset and boom microphone with
a control column transmit button,
and there is a conveniently placed,
illuminated chart holder.
Helicopter
Two-pilots
You must have 2 crew if more than
9 passengers are carried, and both
must have an IR. The commander
must also have an ATPL(H).
Single-pilot
Only if less than 9 passengers are
carried, and you must have an IR,
and a serviceable autopilot, with at
least altitude hold and heading
mode, a headset and boom
microphone with a control column
transmit button, and a conveniently
placed, illuminated chart holder, as
well as being trained in the singlecrew
role, with particular reference
to cockpit management.
VFR
Aeroplane
You must have at least 500 hours or
an IR to operate on your own as a
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