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especially when adding up in hours,
minutes and seconds—many
engineers don't let pilots add up
because it messes up the paperwork
– they do all the entries themselves.
Lastly, don't write defects down on
the Nav Log and forget to put them
in the Tech Log at the end—that's a
dead giveaway to your Inspector, as
almost every aircraft goes
unserviceable when it gets back to
base as if programmed, so use
simple psychology—occasionally use
the deferred defect procedure away
from base, not forgetting to use a
new Tech Log sheet, so the
Inspector thinks your procedures are
working (then again, he may not,
because he’s probably done it
himself).
The Chief Pilot also liaises with the
Maintenance Contractor on
airworthiness matters, and may
designate a suitable person within
the Company (guess who!) to carry
out, or be responsible for, any of the
above duties. That person would be
directly responsible to the Chief
Pilot (as is everybody else).
The Chief Pilot may also have the
secondary function of:
Flight Safety Officer
Or FSO, who operates any Mandatory
Occurrence Reporting Scheme (MORS)
and maintains a vigorous Flight
Safety policy. That entails collecting
information from the various
sources that publish it, and spreading
it around the Company, probably by
giving lectures and convening regular
meetings with management, in
accordance with (you guessed it!) the
Quality System; this may also involve
conducting internal investigations
when somebody has an accident, and
cooking up Root Cause Analysis
reports. The reason for spreading
things around is part of the reason
for accident investigation, i.e. that it
doesn’t happen again! Safety
management involves plenty of
communication—as a Flight Safety
Officer, you have to encourage
people to speak to you, so your
personality is quite important. It’s
more than just a desk job.
The Operations Manual 15
The Chief Training Captain
This person coordinates flying
training (the FSO may do
Emergency and Survival), arranges
periodical checks and examinations,
selects training staff, and ensures
that flying training meets statutory
requirements, if necessary by liaising
with the Authorities, in addition to
compiling and maintaining flying
training records.
Where Training Captains are thinly
spread between companies, meaning
that you don’t see them from day to
day, the Chief Training Captain may
simply be the Chief Pilot wearing
another hat, for consistency.
Fleet Manager
A pilot with management
responsibilities, reporting to the
Chief Pilot, in charge of a fleet of the
same type of aircraft.
Base Manager
A sort of mini Chief Pilot/Ops
Manager, in charge of a remote base,
responsible to the Ops Manager or
Chief Pilot for its day-to-day running
and local marketing, keeping
customers happy, altering your
documentation, etc. In some
companies, the Base Manager does
the hiring and firing.
The Maintenance Contractor
The Maintenance Contractor (who
must be specified) maintains and
valets Company aircraft in
accordance with directions and laid
down procedures or, more simply,
mends what you bend. As to what
laid down procedures is a good
question, since they are supposed to
develop the Maintenance Schedule.
More about this in Techie Stuff
(Chapter 13). If your Company does
its own maintenance, you will find
instead a Maintenance Manager and
Chief Engineer, who will have to
order spares and schedule
maintenance in a timely fashion,
together with everything else to run
an efficient organisation.
Engineers
These are the guys who keep you up
in the air, and it's not a good idea to
upset them. They start work when
you stop, often late in the night so
you can fly next morning. Not only
that, they have no duty hour
regulations, so anything you can do
to help is greatly appreciated. In fact,
engineers also do a lot of operational
stuff out in the field, and a good one
is worth his weight in gold (more
valuable than a pilot, actually).
The Operations Manager
Although the Operations Manager
may be technically under the Chief
Pilot, in practice, they have more or
less equal status and, in some
companies may have one person
occupying both positions. Having
said that, Ops have to acknowledge
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