曝光台 注意防骗
网曝天猫店富美金盛家居专营店坑蒙拐骗欺诈消费者
of obstreperous passengers, this golfer
had been too well served, as the British
phrase it:
- “The passenger had been served several
drinks prior to this, [and] was obnoxious,
walking around the cabin with a wine
bottle and annoying his seat partner…”
(#250824)
It was later determined that the
passenger had apparently taken a
doctor-prescribed sleeping pill or relaxant
along with the alcohol. At the
initial disturbance, the Captain dispatched
the relief pilot to check on
the situation. The passenger temporarily
calmed down, but the cease-fire
was not long-lived. In response to the
next disturbance, the Captain sent the
Second Officer (a retired Captain), to
speak to the golfer. While the Second
Officer momentarily had his attention
diverted, the golfer hit him in the
chin with an uppercut. The pugilist
“was subdued and restrained with airlineissue
handcuffs, from which he released
himself (or broke) in about 30 minutes.”
The relief pilot was recalled to oversee
the behavior of the out-of-bounds
golfer, “…who was on good behavior for
the remainder of the flight.” At the intermediate
destination, the golfer was removed
from the airplane and sent
back to the origination point with two
escorts. He was arrested there and permitted
one phone call—which he used
to call the airline to make reservations
to his original overseas destination!
The unlucky Captain of this flight
had two recommendations to ASRS
and to his airline, based upon this
passenger’s antics: (1) have a
designated “bouncer” assigned
to flights, and in no
case send the PIC back to
cope with the problem; and
(2) provide training in use
of the airline’s new-design
handcuffs.
A Commotion at Cruise
The pilot reported to ASRS that this
female passenger “was OK for the first
two hours of the flight…” (#132061) But
she became violent at cruise, grabbing
a Flight Attendant by the hair and
shaking her, and bruising and scratching
other passengers. A doctor on
board managed to calm the passenger.
“The person who boarded her put us all
at risk!” protested the reporting pilot,
expressing what may be excessive optimism
that a Passenger Service Representative
could diagnose the future
misbehavior of a passenger who appeared
calm during boarding.
In similar ASRS reports, crew members
suggested better screening of passengers:
“I suggest airport police be given
the authority to test suspect passengers
for intoxication to determine if they are
fit for boarding.” “We feel that passengers
should be closely observed during the
ticketing and boarding process, and not
boarded if their behavior is questionable.”
Issue Number 9 13
“Oh, Were We Cleared to
Two Five Zero?”
“While we began our pushback, a deranged
passenger tried to force open the
main cabin door.” The relationship between
this incident and the late initiation
of a descent would appear to fall
in the non-sequitur category. Not
according to this ASRS report:
- “The Flight Service Manager and I
were discussing some events concerning
the passenger who earlier tried to force
open the main cabin door. That event
[had] resulted in a one-hour delay, police
action, reports, etc. which we were discussing
as the Flight Service Manager reviewed
the comments in her report with me
at the time I failed to begin my descent.
“A few minutes later, while we were still
at FL290, the Controller asked, ‘Have you
started your descent to flight level two
five zero? You were cleared to two five
zero several minutes ago. I now need a
good descent rate through flight level two
seven zero for traffic.’ As I leveled, I asked
the Controller if our late descent had
caused any problem. ‘Not now,’ was
ATC’s curt reply.” (#151533)
Since the flight was still at cruise,
well above the altitude at which sterile
cockpit procedures would have been
initiated, this may have seemed a reasonable
time to review the pushback incident.
However, assignment of cockpit
duties to the co-pilot would have been
appropriate before the Captain took
himself “out of the loop” for the discussion
with the Flight Service Manager.
The Pax with the Aft Attitude
The commuter passenger who figures
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