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Low
Employment Cost
per ATCO hour
Support Cost per
comp. flight hour
Productivity
composite flight hour
per ATCO hour
En route ATFM delay per flight En route ATFM delay
in minute per flight
High
ATM/CNS provision Costs
in €2008 per hour
426 391 353
2006 2007 2008
0.22 0.28 0.35
2006 2007 2008
per composite flight hour
Days with en route delay
0
20
40
60
80
100
2006 2007 2008 2009
0
1
2
3
Jan Mar May Jul Sep Nov
Weather Other
ATFM Delay per arrival flight
0.0
0.5
1.0
2006 2007 2008 2009
ATFM Delay per arrival flight Airports with ATFM Delay
per flight > 1 minute
in days ACC(s)
in minute per flight in minute per flight
Peak Week / Avg Week = 126%
Avg
All Airports All Airports
in thousand flights
0
100
200
300
400
500
2006 2007 2008 2009
+8% +9% -7%
index 100 in 2006
133
ANNEX XI - GLOSSARY
ACARE Advisory Council for Aeronautics Research in Europe
ACC Area Control Centre. That part of ATC that is concerned with en-route traffic coming
from or going to adjacent centres or APP. It is a unit established to provide air traffic
control service to controlled flights in control areas under its jurisdiction.
Accident
(ICAO Annex 13)
An occurrence associated with the operation of an aircraft which takes place between
the time any person boards the aircraft with the intention of flight until such time as all
such persons have disembarked, in which:
a) a person is fatally or seriously injured as a result of:
Being in the aircraft, or
Direct contact with any part of the aircraft, including parts which have
become detached from the aircraft, or
Direct exposure to jet blast,
except when the injuries are from natural causes, self-inflicted or inflicted by other
persons, or when the injuries are to stowaways hiding outside the areas normally
available to the passengers and crew; or
b) the aircraft sustains damage or structural failure which:
Adversely affects the structural strength, performance or flight characteristics
of the aircraft, and
Would normally require major repair or replacement of the affected
component, except for engine failure or damage, when the damage is limited
to the engine, its cowlings or accessories, or for damage limited to propellers,
wing tips, antennas, tyres, brakes, fairings, small dents or puncture holes in
the aircraft skin;
c) the aircraft is missing or completely inaccessible.
ACE Reports Air Traffic Management Cost-Effectiveness (ACE) Benchmarking Reports
ACI Airports Council International (http://www.aci-europe.org/)
AEA Association of European Airlines (http://www.aea.be)
Aena Aeropuertos Españoles y Navegación Aérea, ANS Provider - Spain
AGA Aerodromes Air Routes and Ground Aids
Agency The EUROCONTROL Agency
AIG Accident and Incident Investigation (ICAO)
Airside The aircraft movement area (stands, apron, taxiway system, runways etc.) to which
access is controlled.
AIS Aeronautical Information Service
AMC Airspace Management Cell
ANS Air Navigation Service. A generic term describing the totality of services provided in
order to ensure the safety, regularity and efficiency of air navigation and the
appropriate functioning of the air navigation system.
ANS CR Air Navigation Services of the Czech Republic. ANS Provider - Czech Republic.
ANS Sweden The LFV Group – that is the ANS Provider in Sweden.
ANSB Air Navigation Services Board
ANSP Air Navigation Services Provider
APP Approach Control Unit
ASK Available seat-kilometres (ASK): Total number of seats available for the
transportation of paying passengers multiplied by the number of kilometres flown
134
ASM Airspace Management
ASMA Arrival Sequencing and Metering Area
AST Annual Summary Templates
ATC Air Traffic Control. A service operated by the appropriate authority to promote the
safe, orderly and expeditious flow of air traffic.
ATCO Air Traffic Control Officer
ATFCM Air Traffic Flow and Capacity Management.
ATFM Air Traffic Flow Management. ATFM is established to support ATC in ensuring an
optimum flow of traffic to, from, through or within defined areas during times when
demand exceeds, or is expected to exceed, the available capacity of the ATC system,
including relevant aerodromes.
ATFM delay
(CFMU)
The duration between the last Take-Off time requested by the aircraft operator and the
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Performance Review Report 2009(120)
