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to ensure it matches the specific serial number
(tail number) of the aircraft or engine being
serviced. The maintenance tasks are then printed
or sent electronically to the appropriate technician
in the form of one or more job cards. This process
is illustrated in Figure 1.
InService JCG generates a separate PDF document
for each job card within a work package. Each PDF
can contain multiple tasks and subtasks. These
documents can be printed and used for
maintenance and sign-off purposes in the
traditional manner. Organizations also have the
option (see below) to leverage digital signature
capabilities and automated, document-level
workflow while working with job cards using
laptops or handheld devices. These features
expedite sign-off and reduce errors and omissions.
The InService
JCG Architecture
InService JCG consists of two separate, but closely
linked, environments (see Figure 2):
• The data load environment, in which disparate
data from relevant applications is automatically
combined into a single content repository that is
up-to-date with all the latest service bulletins,
technical revisions, and company-specific
procedures and best practices. This data, once
imported, is indexed for faster access and online
viewing, and can be enriched with active links to
service bulletins, COCs and other aircraft or fleet
information.
• The job card generation environment, in which the
actual job cards are produced. Driven by job card
output from the planning system, InService JCG
identifies which data is relevant to what jobs,
tasks, and subtasks; filters extraneous data; and
generates one or more documents in PDF format.
When the planning system generates a work
package request (including the tail number, job
description, ATA references and any relevant
planning information), InService JCG automatically
pulls the relevant technical information (text,
graphics, diagrams, schematics, OEMdata, best
Automating Job Card Generation for Maintenance, Repair and Overhaul Enigma, Inc.
Figure 1: How InService JCG works
| 3
practices, etc.) fromits unified repository. It then
renders the combined and organized information in
PDF format according to company layout/formatting
requirements, and sends it to a specified location, such
as a central server or archival system, as a complete
work package. Job cards can include task-specific
planning data contained in theM&E system, such as
fleet, skill, zone, access panel, hours, andmaterial.
Different types of jobs can automatically be given a
specific appearance or layout.
Digital signatures
Digital signature capability helps streamline
maintenance activity, eliminates paperwork, and
simplifies regulatory compliance. Maintenance
engineers and supervisors can apply their esignatures
from the line or the hangar using a
laptop, PDA or other handheld device, or e-mail
PDF documents for signoff.
This optional module, separately available from
Enigma, supports all basic sign-off procedures per
regulatory requirements. That is, a technician can
sign off on each subtask, and technicians and
supervisors can sign off on each completed task
and job card. Multiple technicians and/or
supervisors can sign off on a job, task, or subtask:
e-signature authorization is not limited to the
person who started a task unless the organization
desires this.
InService JCG generates interactive job cards that
support electronic completion of checkboxes,
comment fields, and signoffs; all adhering to
regulatory requirements in line with your business
processes. E-signatures and task data (how long
the job took, notes on problems, etc.) can easily be
exported for synchronization with the planning
system—eliminating the need to manually scan and
import paper documents. These capabilities help
prevent data loss associated with misplaced paper
documents and scanning errors, and protect job
cards and edited data from unauthorized access.
Advanced job cards with e-signature capability can
also include built-in workflow to ensure that
subtasks and tasks are all carried out, and
completed and signed off in the right order.
Organizations can easily add and configure these
simple but powerful workflows to suit their own
processes, or use a document management or
other system to manage job card workflow.
Automating Job Card Generation for Maintenance, Repair and Overhaul Enigma, Inc.
Figure 2: The InService JCG architecture
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Deploying InService JCG
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