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Non-compliance. A deficiency in characteristic, documentation or procedure with respect to provisions of the Chicago Convention or a national regulation.
Non-conformance. A deficiency in characteristic, documentation or procedure with respect to an ICAO Standard.
Objective evidence. Information which can be proved to be true, based on facts obtained through independent observation, measurement, test or other means.
Opening meeting. A meeting of the ICAO audit team and the representatives of the State to be audited before the commencement of the audit, the purpose of which is to provide the State authorities with information on the audit process and the scope of the audit.
Procedure or process. A series of steps followed in a methodical manner to complete an activity (what shall be done and by whom; when, where and how it shall be completed; what materials, equipment, and documentation shall be used, and how it shall be controlled).
Protocol. A document that organizes audit procedures into a general sequence of audit steps and describes the steps in terms of specified Standards or Recommended Practices to be verified.
Safety. A condition in which the risk of harm or damage is limited to an acceptable level.
Safety oversight audit activities. Audit-related activities commencing with the opening meeting of the State with authorities and concluding with the closing meeting, including the provision of the draft findings and recommendations.
Safety oversight pre-audit activities. Audit-related activities commencing with the time the initial letter advising the State of the forthcoming audit is forwarded by ICAO and concludes with the audit preparation briefing for team members.
State Aviation Activity Questionnaire (SAAQ) . A questionnaire designed to collect specific information on the organization of civil aviation activities in a State, forwarded and completed in advance of the audit to assist in audit planning and conduct.
Safety oversight post-audit activities. Audit-related activities commencing after the audit team’s debriefing to the State and concluding with the publication of the final audit report.
Safety oversight audit process. A prescribed three-phase process that consists of the pre-audit, audit and post-audit activities.
Scope. The areas of a State’s aviation system to be audited.
Standard auditing procedures. Established criteria governing the conduct of an audit, aimed at measuring a Contracting State’s level of compliance, conformance or adherence.
Verification. The independent review, inspection, examination, measurement, testing, checking, observation and monitoring to establish and document that products, processes, practices, services and documents conform to specified standards. This includes evaluating the effectiveness of management systems.
Chapter 2
THE ICAO UNIVERSAL SAFETY OVERSIGHT AUDIT PROGRAMME (USOAP)
2.1 SAFETY OVERSIGHT BACKGROUND
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ICAO Doc 9735 Safety Oversight Audit Manual(9)
