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discusses certain Manufacturing 2.0 concepts;
how companies can enable collaboration
and integration among key business,
engineering, manufacturing, quality, and
supply networks; and how such leading companies
as Airbus, Ball Aerospace, BMW,
Continental, Composites Atlantic, and sanofi
pasteur are leveraging the advantages of
Manufacturing 2.0 capabilities.
What Is Manufacturing 2.0?
Today, manufacturers are struggling to balance
hard-core tactical needs against
strategic business goals. Among the on -
going tactical requirements is an everpresent
mandate to be continuously costeffective
through operations. But perhaps
more important is the need to manage
manufacturing operations in a more comprehensive
fashion. The concept of manufacturing operations management
goes well beyond the idea of simple manufacturing execution, embodied in
such technology as manufacturing execution systems (MES).
With the advent of Web 2.0 technologies, manufacturers are interested in
understanding what new technologies they can apply to operations to achieve
Manufacturing 2.0:
IMPROVING QUALITY WHILE
SPEEDING TIME TO MARKET
2
FIGURE 1: MANUFACTURING AND WEB 2.0
The evolving Web 2.0 underpins a shifting constellation
of principles and practices.
Source: O’Reilly Media, Inc. and AMR Research
better overall performance (see Figure 1). According to Alison Smith, a senior
research analyst at AMR Research, the emergence of enterprise serviceoriented
software architectures has been a timely development from the point
of view of enabling manufacturers to meet the requirements of the broader
manufacturing operations management concept.
“Manufacturing is ripe for service-oriented architectures because of the
need in manufacturing to deal with the extreme diversity of data sources in
the environment, including legacy applications and devices that need to be
communicating with each other,” she says. “The key question is: How do we
start using the Web as a platform underlaid by service-oriented technologies,
and what do we need to really build
the kind of architectures inside manufacturing
that are going to take us into the
next decade?”
One of the key elements, according to
Smith, is the ability to do event and
activity monitoring. Called operations
process management, this discipline is
analogous to business process management
at the enterprise layer. Another key
element is operations intelligence or
enterprise manufacturing intelligence.
This concept has to do with drawing
information from a variety of sources —
MES programs, operational data stores,
quality systems, work instructional systems,
maintenance management systems
— and putting that information in a
form that enables a manufacturer to
detect key events and discover useful patterns
to help solve difficult manufacturing
and engineering problems. “This is what operations intelligence is all
about,” Smith says. “There’s a very huge discovery component and ability
to do correlated analytics and analysis.”
The next step — critical for management stakeholders in a manufacturing
company — is to display analytical data in a form that users can easily
consume. This is where so-called executive dashboards can play an
important role in delivering information (see Figure 2).
“Today’s monolithic and inflexible applications are inadequately serving
the needs of manufacturers,” Smith says. “Hence, we see the evolution of
service-oriented architectures and composite applications. These are going
to help manufacturers take the next steps they need to maintain global
competitiveness. SOAs and overall Manufacturing 2.0 composite
approaches are new, but offer a very promising new alternative.”
Inter-Disciplinary Collaboration
Connecting and closing the information loop from the shop floor to business
management is a key area of emphasis for such industries as aerospace
and defense as well as pharmaceutical companies. Whereas much
effort and expense have been expended over the past decade on engineer-
A W H I T E P A P E R S P O N S O R E D B Y I N T E R C I M
3
FIGURE 2: MANUFACTURING SOA
Displaying analytical data in executive dashboards
will help users make better decisions.
Source: AMR Research
4
A W H I T E P A P E R S P O N S O R E D B Y I N T E R C I M
C A S E S T U D Y
C A S E S T U D Y
ing solutions for product and process design, as well as ERP solutions
focused on business and supply chain management, today many companies
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