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positive attitude being conveyed
throughout.
The Interview
Let us first of all establish what the
interview is not. It has nothing to do
with your competence, except for
the simulator ride (if one is
required). The mere fact that you've
been put on any list at all, let alone
shortlisted, indicates that your flying
abilities are recognised.
On their side, the interview is really
to see if your face will fit. They are
about to let your personality loose
on their customers and they want to
see if you will help solve the
problem or become part of it. In
other words, you, as an employee,
must create value beyond the cost of
employing you. As far as you are
concerned, it's a chance to see if you
will like the Company, in which case
you may find it useful to write down
what you want from them.
Note: With reference to value,
mentioned above, the cost of
employing you is not just your wages
– you may have training or health
insurance thrown in, plus other
benefits, not to mention the staff
employed to look after you, or any
office you might have. In the first
year, you may well cost much more
than your salary.
Interviewing techniques can be very
sophisticated these days. You may be
lucky and get away with a quick halfhour
with someone who is just as
nervous as you are, but the fullblown
two days with Personality and
Psychometric testing is becoming
increasingly common. Certainly, it is
used by one Electricity Board in the
UK, and almost every airline
worldwide. The full nine yards might
include written maths, intelligence
and psychological tests (with over
600 questions), a simulator ride, an
interview and a medical (nine yards,
by the way, or 27 inches, was the
length of an ammunition belt in a B-
17, so I’m told).
Whatever it is, you must regard it as
having started whenever you walk
through the main door of the
building or meet any Company
person. You are definitely under
observation at lunch (why do you
think so many people join you?), and
the receptionist has been on the
team on more than one occasion.
Tip: The problem with lunch (for
you, anyway) is that it's an
opportunity for many questions that
cannot be asked elsewhere, so be
even more on your guard.
Going For A Job 139
So, the interview is even more part
of your sales technique. Naturally,
you will be smartly dressed and
presentable, and you must convince
them that they are not so much
buying a pilot as peace of mind.
Although unlikely in a pure Aviation
company, there may be questions or
situations designed to put you well
and truly on the spot by trying to
destroy your composure. To combat
this, there are ways of behaving that
will give you the most confidence.
Don't talk too much, don't be pushy
or negative and don't break silences.
Awkward questions are mostly to
establish the pecking order should
you actually join the company later;
the answers, to them, are not that
important. They may even be there
to see how you handle stress and
whether you can be intimidated (by
passengers, maybe), and the only
weapon you have is to practice
beforehand, though it’s best to prehandle
certain types of question
rather than specific ones (you might
be asked how your life will change if
you are successful, or even whether
you would be happier elsewhere). It's
certainly not on to slate other
companies or be too eager to leave
your present one—if you can do
either, you can do it to the one
you're going for. Do not sit until
invited, and if you are not, at least
wait until the interviewer sits down.
Do not smoke without permission,
don't swear, interrupt or "interview"
the interviewer, even if he is inept.
Nor is it a good idea to argue, be
familiar or apologise for yourself.
The best tactic is to avoid extremes
and place you and your opinions
firmly in the middle—be the ideal
"Company Person", in fact. By the
way, the interviewers to watch out
for are the surly or the quiet ones.
Going back to the resume and the
highlighter pen, you will more than
likely be asked why you're going for
that particular company and the
reasons for leaving any previous
employment. In the first case, you
don't want to say that you have a
mortgage, kids, etc. (those are
personal problems) and, in the
second, try not to give money or
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The Helicopter Pilot’s Handbook(93)
