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If only 2 turn up, they should wait,
or come back later when others have
arrived. Children less than 2 years
old on an adult's knee should have
an approved seat belt extender
provided for them—don't expect to
carry more than one, or preferably
none at all, because they’re too
young to appreciate it and you stand
a real chance of putting them off
flying for life, aside from being sick
down the back of your neck.
Don't sell more than 2 loads in
advance in case something happens
and you have to return all the
money. Also, don't strap one
passenger in whilst waiting for more
custom. This is for two reasons;
firstly if nobody else comes along
you're obliged to go up with just one
person (uneconomical) and,
secondly, you will have to make
conversation by shouting while the
customer is waiting, because usually
you're the only one with a headset.
Talking of economical flying, and
the subject of freebies, if the show
organisers send along more than
one, allow them up one at a time, so
the costs are covered by the other
revenue passengers on each trip; if
you take all the freebies up at once,
you lose money on the whole lift.
You'll need to identify those who
have paid, which is usually done by
sticking labels on them or dateSpecialised
Tasks 55
stamping their hands. If someone
asks how long the flight is (they will),
say six miles or so—it sounds better
than three minutes. While the
aircraft is flying, ground staff can
brief the next load like this:
"When the helicopter lands, please stay
here until you are called forward, as we
have to unload the other passengers first.
You and you go to the right hand side as
you look at it, one to the front and one
to the back door. The other two please go
to the left hand side, you to the front and
you to the back door.
Don't mention "the back" by itself
or they will take it literally.
When you get in, please do not step on
the floats, but use the foot rests on the
skids which will be pointed out to you.
Once you are in, we will do up the seat
belts and close the doors. After you land,
we'll get you out, so just sit tight and
wait for us.
Some very important safety points—
please don't touch the door handles in
flight, don't throw anything out of the
windows, and keep away from the tail
rotor—always move towards the front
where the pilot can see you."
Again, this sort of stuff should be on
the standard Passenger Briefing
Leaflet—you could hand out a few
to keep people in the queue
occupied, as they won't listen to you
properly, anyway. Have one enlarged
and pinned to a large board so it can
be read from a distance. The cashier
will need a small pile of change, but
you could keep the price at a round
figure so you don't need it in the first
place (try multiples of 5). If in doubt
as to what constitutes an infant—
charge. When it's closing time and
obvious that not everyone will get a
trip, stop selling in good time.
Keep an eye out for your Inspector! He will
be the one lurking behind a tree with
a notebook.
The Technical Bits (for UK)
The Operational Area, which is under
positive control of the Company,
encompasses the Landing Site, the
taxiways, HAAs and IAAs (see
below for definitions) and takeoff,
climb and approach slopes. It has
side surfaces rising upwards and
outwards to 100 feet at a gradient of
1:1 from its edges, unpenetrated by
obstacles and will be fenced, roped
off or otherwise protected from
intrusion by unauthorised persons—
therefore it should not include a
public right-of way. Rope and stakes
for demarcation and public control
are not obstacles for this purpose.
Final Approach and Takeoff Area
(FATO)
This is inside the Safety Area (see
below), where the final phase of the
approach to hover or landing is
completed, and from which takeoff
is commenced. It may be square or
circular and the minimum size is 1 ½
x the rotor diameter (popular
helicopters are listed later).
Safety Area (SA)
Surrounds the FATO, for reducing
damage to helicopters accidentally
diverging from it. It is also square or
circular, according to the FATO, and
the minimum size is 3m or ¼ of the
rotor diameter, whichever is the
greater. It must be free from
obstacles.
56 The Helicopter Pilot’s Handbook
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