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national security threat.
A Monthly Safety Bulletin
from
The Office of the NASA
Aviation Safety Reporting
System,
P.O. Box 189,
Moffett Field, CA
94035-0189
December 1997 Report Intake
Air Carrier Pilots 2017
General Aviation Pilots 637
Controllers 54
Cabin/Mechanics/Military/Other 69
TOTAL 2777
ASRS Recently Issued Alerts On...
http://olias.arc.nasa.gov/asrs
Number 224 February 1998
B757-200 hydraulic leak restricting wing flap movement
False localizer signal at a Central American airport
Failure of all three pitot-static systems on an MD-11
Armed passenger undetected by a Texas airport's gate security
FK10 fuel cross-feed problem due to circuit breaker malfunction
Bodies Double
Cabin Crew Reports from 1997
n I was working First Class Galley. The flight was
oversold and the agents were very concerned about an “on
time” departure. We had one additional crew member
deadheading and one extra cabin attendant deadheading.
It was after the seat belt sign came off that our extra cabin
attendant deadheading came up and told us we had a
stowaway in the aft lavatory. We had a briefing with the
Captain and the additional crew members... The Captain
made radio contact and we continued on to destination...
[The stowaway] was just out of a rehabilitation center for
drugs... His eyes were dilated and he was nervous... A
Three Pints High
A flight crew reported that the discovery of hazardous
materials (“hazmat”) carried on board by a passenger caused
them to do some soul-searching afterwards about their
handling of the incident.
n [From the Captain’s report] Flight Attendant notified us
of a passenger who had brought aboard 3 pint cans of
acetone-based paint, one of which leaked to some extent
inside his carry-on bag. The Flight Attendant mentioned a
“nail polish remover” odor, and the passenger said, “Oh! that
must be my bag.” Inspection of his bag indicated a small
amount of paint had seeped from the can to the inside of the
bag. The Flight Attendant secured all 3 cans in protective
plastic bags. The odor went away and there were no reports
of any passenger either noticing the odor or experiencing
In 1997 ASRS introduced two new reporting forms, for
maintenance and cabin crew personnel. This month we
share some of the reports ASRS has received involving cabin
crew. A disturbing number of these described serious
incidents of passenger misconduct and abuse of crew
members. Our first few report excerpts involve that seat of
many passenger transgressions–the lavatory.
Booze and Blues
In the following incident, the passenger in question
appeared to be fine during boarding, but trouble began
after he awakened from a nap:
n About 45-50 minutes after takeoff, we had a passenger
who was sleeping, wake up screaming and pointing at no
one. He locked himself in the aft lavatory and started to
bang on the walls and continued to scream. I opened the
door and told him his behavior was not appropriate nor
would it be tolerated. He told me to go away or he would kill
me! The crew figured he was drunk and searched his bags
where we found a big bottle of [whiskey]. He was not served
liquor on board. We finally got him out of the lavatory–we
were fearful he would hurt himself in there. We had a
minister who asked to help because the passenger was crying
and upset about something. The passenger over the next hour
became more belligerent and then violent–the passenger hit
both myself and the #3 Flight Attendant, threatening to kill us
several times. The First Officer helped us to restrain the
passenger. He received similar threats and...the minister who
helped us was punched in the face, again with the threats.
Because of the time of night, both myself and the #3 Flight
Attendant were able to spend time trying to contain this
passenger. We both had to suspend our normal duties
including our normal jumpseats for landing. I feel other
passengers were upset and fearful. We were met by police and
the passenger was removed.
ASRS learned from a callback to several cabin crew members
who reported this incident that a company report was filed about
the disturbance. The FBI also investigated the incident, and a
crew member pressed charges against the disruptive passenger.
deadheading Captain and another pilot watched the
stowaway during our service and kept him occupied. I kept
him out of First Class and the cockpit. We “parked” a crew
member near him at all times. We kept him in the rear of
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