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accounts of these types of events. Your input will assist the
NTSB in developing preventive recommendations.
ASRS “Structured Callbacks.” At the request of the NTSB’s
Human Performance Group, the ASRS will be conducting
telephone interviews (called “structured callbacks”) throughout
the summer of 1995 with air transport pilots who report to the
ASRS incidents of uncommanded upsets in multi-engine
turbojet aircraft. Participation is voluntary, and all personally
identifying information (names, company affiliations, etc.) will be
removed before the ASRS data are given to the NTSB. Only
aircraft make/model information will be retained.
How the Structured Callback Works.
• An ASRS analyst will contact you at the phone number
given on your reporting form ID strip, or by letter to the
address on the ID strip if you give no phone number. If
you are willing to take part in the interview, the analyst
will arrange to call you back at a convenient time.
• The interview itself will take approximately 30 minutes.
If there are questions you prefer not to answer for any
reason, the interviewer will go on to the next question.
• You will receive your report ID strip back–with no
record of your identity retained by ASRS–as soon as the
interview is complete.
Making Aviation Safer. Many pilots who have participated in
past ASRS structured callbacks have found this experience
rewarding. In addition to supplying important research
information that might not be included in a written ASRS report,
the interview process is a unique way for pilots to help improve
the system.
If you’re a pilot who has experienced an uncommanded turbojet
upset, ASRS is waiting to hear your story. Reporting forms are
available on request from NASA’s Aviation Safety Reporting
System, P.O. Box 189, Moffett Field, CA, 94035-0189.
resourceful and
responsive.
Captain tells the
rest of his story:
We had not forgotten
the “Hot Ramp + No Ground Air =
Dead Dog” syndrome.
that Fido was traveling in a carrier
that would stow beneath the seat.
Officer volunteered to escort Fido to his anxious owner
in First Class.
Fido and carrier were much larger than expected.
allowed Fido a moment’s freedom, some First Class
Designer Water (properly chilled), and an appreciative
hug from the crew (thank goodness he had survived).
Fido expressed his opinion of the operation so far, and
left a large deposit outside the cockpit door.
Fido...
Fueling complete.
pending departure from this hellish hot nightmare.
There was an additional...delay.
as he lifted his right rear leg, “Next time I’m going to
walk.”
The Adventures of Fido
(“Next Time I’m Going to Walk”)
In an upset of an entirely different kind, this Captain
and his crew were looking forward to a stellar flight in
their beautiful new A-300.
First, the APU Air was placarded “INOP.”
Main Cabin door would not lock.
delay, a passenger expressed concern about her dog enduring
the heat in the cargo hold.
■ Held a brief discussion with the crew regarding
“Dead Dog on Hot Day” syndrome...no APU/Ground Air
= Dead Fido.
The first leg of the flight was uneventful, the report
continues.
refueling stop at ABC, Company Ops told the crew not to
land there:
...because President and Mrs. Clinton were in town and
utilizing all ground power units for the remainder of the
day.
We notified Dispatch of our predicament.
“Standby.”
We told them to “Standby.”
“Standing By,” we attempted using ARINC.
it...“Standby!” We suggested a divert to XYZ...and the
response was...“Standby.”
Finally, the flight crew informed Dispatch that they were
landing at XYZ for fuel.
expecting a B-737-300, not an A-300, but were
The
We were told
The Second
We
Way to go,
The passengers applauded our imFido’s
final comment,
Alas, it was not to be...
Then, the
During the ensuing
Message hopefully understood.
On the second leg, approaching the scheduled
We were told to
ATC issued our descent clearance into ABC.
During the process of
You guessed
The XYZ ground crew were
Number 196 September 1995
CCAALLLLBBAACCKK
From NASA's Aviation Safety Reporting System�
No, not the ones your parents taught you—“please” and
“thank you.”
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