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The emergency procedures index. This index measures the readiness of the shop to respond to various
emergencies such as fires, injuries, and hazmat releases. It is made up of a compilation of indicators as
shown at Figure 6.1C A high score is desirable.
Figure 6.1C Example Emergency Procedures Measurement
The quality assurance score. This score measures a defined set of maintenance indicators tailored to the
particular type of aircraft serviced. Quality Assurance (QA) personnel record deviations in these target
areas as a percentage of total observations made. The specific types of deviations are noted. The score is
the percentage of positive observations with a high score being desirable. Secondary scores could be
developed for each type of deviation if desired.
The overall index. Any combination of the indicators previously mentioned, along with others as desired,
can be rolled up into an overall index for the maintenance facility as illustrated at Figure 6.1D.
Scores on emergency procedure quizzes
Percentage of emergency equipment on hand and fully operational
Scores on emergency response drills indicating speed, correct procedures, and other
effectiveness indicators
TOTAL OBSERVATIONS: 27 SAFE OBSERVATIONS: 21
The protective clothing and equipment safety index is 78 (21 divided by 27 = 78%).
In this index high scores are desirable
FAA System Safety Handbook, Appendix F
December 30, 2000
F-56
Figure 6.1D Example Overall Measurement
Once the data has been collected and analyzed, the results need to be provided to the unit. With this
information the unit will be able to concentrate their efforts on those areas where improvement would
produce the greatest gain.
Summary. It is not difficult to set up useful and effective measures of operational risk, particularly once
the key risks have been identified during a risk assessment. Additionally, the workload associated with
such indicators can be minimized by using data already collected and by collecting the data as an
integrated routine aspect of operational processes.
Tool control safety index: 93.3
Protective clothing and equipment safety index: 78.0
Emergency procedures index: 88.4
Quality Assurance Score: 97.9
TOTAL: 357.6
OR AVERAGE: 89.4
This index is the overall safety index for the maintenance facility. The goal is to push toward
100% or a maximum score of 400. This index would be used in our accountability procedures
to measure performance and establish the basis for rewards or corrective action.
______________________________________________________________________________
Distribution: A-WXYZ-2; A-FOF-0 (Ltd) Initiated by: ASY-
300
Appendix G
FAA ORDER 8040.4
8040.4
6/26/98
Page 2
Par 5
ORDER U.S. DEPARTMENT OF TRANSPORTATION
FEDERAL AVIATION ADMINISTRATION
8040.4
6/26/98
SUBJ: SAFETY RISK MANAGEMENT
1. PURPOSE. This order establishes the safety risk management policy and prescribes procedures for
implementing safety risk management as a decision making tool within the Federal Aviation Administration
(FAA). This order establishes the Safety Risk Management Committee.
2. DISTRIBUTION. This order is distributed to the division level in the Washington headquarters,
regions, and centers, with limited distribution to all field offices and facilities.
3. DEFINITIONS. Appendix 1, Definitions, contains definitions used in this order.
4. SCOPE. This order requires the application of a flexible but formalized safety risk management
process for all high-consequence decisions, except in situations deemed by the Administrator to be an
emergency. A high-consequence decision is one that either creates or could be reasonably estimated to
result in a statistical increase or decrease, as determined by the program office, in personal injuries and/or
loss of life and health, a change in property values, loss of or damage to property, costs or savings, or other
economic impacts valued at $100,000,000 or more per annum. The objective of this policy is to formalize a
common sense approach to risk management and safety risk analysis/assessment in FAA decisionmaking.
This order is not intended to interfere with regulatory processes and activities. Each program office will
interpret, establish, and execute the policy contained herein consistent with its role and responsibility. The
Safety Risk Management Committee will consist of technical personnel with risk assessment expertise and
be available for guidance across all FAA programs.
5. SAFETY RISK MANAGEMENT POLICY. The FAA shall use a formal, disciplined, and
documented decisionmaking process to address safety risks in relation to high-consequence decisions
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