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You can perform all other customer profile functions such as display, print and transfer in or outside profile
expert mode.
Access/Exit Profile Expert Mode HEPM
When you access profile expert mode the flag *PE MODE* is shown after each command to indicate that
you are working in profile expert mode
Command Formats
PM Access profile expert mode
PMP Exit profile expert mode temporarily (Pause), use PM to return to
profile expert mode
PME Exit profile expert mode
Profile End Transaction HEPE
PE End transaction and file the profile
PER End transaction, file and redisplay the profile
PEE End transaction, file and exit profile mode
Profile Ignore HEPI
PI Ignore profile
PIR Ignore the updates and redisplay the profile
PIE Ignore and exit Profile mode
Create a Traveller Profile
In Profile Expert Mode you can create a traveller profile, a company profile and a traveller associated to a
company profile.
All profile create entries can be made after you have accessed expert mode using the PM command.
To create a traveller profile in Expert Mode, you use the standard PNR name element, and other PNR
formats.
First you have to go into Profile Mode: PM <ENTER>
Command Example
NM1BLANC/JACQUELINE MRS
Screen Display
The PNR elements can be entered in any order as the system automatically sequences the elements and
numbers them just like a PNR.
Command Example
NM1BLANC/JACQUELINE MRS Add name element
APDEL 91 11 335 1166-B Add phone element
RM DELIVER TCKETS TO TRAVEL
DEPARTMENT Add general remark
OS YY CTCB 91 11 335 1166 Add OSI message
SR*VGML Add SSR meal request
FFNLH- 992229876543210 Add frequent flyer element
RIR NO VISA REQUIRED Add itinerary remark
AB3GH HANSALYA BUILDING,15
BARAKHAMBA ROAD,NEW DELHI
110001
Add billing address
AM HOUSE NBR
356,GOLFLINKS,NEW DELHI Add mailing address
SS LH761H/DELFRA1
Add standard flight segment in long
sell format, with a slash (/) replacing
the date
SO LHHFRADEL Add open segment
SI ARNK Add information segment
Type PER to END and Redisplay the profile:
PNR Transferable Indicators
As you start to create a profile, the PNR elements appear preceded by a letter A or S that is called transfer
indicators:
A Automatic When a profile is transferred to a PNR all A elements are
always transferred
S Selectable When a profile is transferred to a PNR it is up to the end user
to select these elements
You can change all transfer indicators in a customer profile (see Modify a Profile).
A SR or ST element, with the exception of the SR* explosion, can cause a reject at transfer time if an
airline segment is not present or when the system cannot find an exact match.
Priority Section
The Priority section allows you to store important information in the customer profile. You may enter up to a
maximum of 5 priority elements.
The maximum number of characters is 54.
This section is displayed only when it contains information.
Command Example
PPR/WILL NOT TRAVEL IN SMALL Add priority information to profile
AIRCRAFT You can add 5 priority messages.
Screen Display
General Information Section
The general information system is used to record the following information:
Code Explanation
PCN/ Profile Company Name
The company name is automatically entered when you create a
company profile or associate a traveller to a company profile.
PIN/ Profile Index Field
The index field creates a unique system for filing and referencing
your company and traveller profiles.
PBC/ Profile Billing Contact
The name of the person to contact regarding billing.
PBP/ Profile Billing Phone
The telephone number of the person to contact regarding billing.
PCO/ Profile Country Code
The two-character code of the passenger’s nationality or the
location of the company.
PCR/ Profile Created By
This information is automatically appended by the system. It
shows the agency sine of the agent who originally created the
customer profile
PBD Date of Birth
The travellers date of birth can be entered in the profile.
Command Examples
PCN/CITIBANK Add profile company name association
PIN/CIT001 Add profile index field
PBC/MR ARTHUR LUTHUR Add profile billing contact
PBP/91 11 373 9966 Add profile billing contact number
PCO/IN Add profile country code India
PCR/1508NS Profile creation information
PBD / 01 JUL 49 Add date of birth
Document Information Section
The Document Information section is used to store information about a passenger’s documents. You can
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