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NM1SHARMA/AJAY
MR1GUPTA/RAKESH MR Add two passenger names, different surnames
NM1AHUJA/PUNEET MSTR
(CHD)(ID08YRS)
Add single name element for a child aged 08
years.An OS message is sent automatically to
the airline.
NM1BHATIA/RENU MRS
(INF/JANE)
Add adult name and associated infant named
Jane. Used where infant does not occupy a seat
Screen Display
Complex Example
NM2MENON/A MR/B MRS(INF/ANU)2JONES/C MRS/G MSTR(CHD)(ID06YRS)
Telephone (Contact) Element HEAP
The Telephone (Contact) element is used to store the contact telephone information for the passengers on
the PNR.
Telephone contacts entered into the PNR do not generate to the airlines and therefore are entered
for the travel agent’s information only.
If you wish to send these contact details in a message to an airline, the information must be entered
into an OSI element.
OSI elements are discussed later.
You can append to the telephone element, an indicator that describes what type of telephone contact is
shown.
Recommended Contact Indicators
Indicator Explanation
H Passengers Home / Hotel Contact
B Passengers Business Contact
A Travel Agency Contact
M Mobile Contact
Command Format
AP<Text of Telephone Number>- <Contact Indicator>
Command Examples
AP If you make the AP entry alone
without any additional data, the
system automatically creates a
contact element for the agency
based on the data contained in
the travel agents office profile
(see HEPV)
APDEL 91 11 335 1155 - B Add Business contact in Delhi
APBOM 91 22 496 0704 - H/P1 Add Home telephone number for
Passenger displayed in name
element 1 of PNR.
APCCU91 33 280 5349 - H/P1-3,5 Add Home telephone number for
Passengers displayed in name
elements 1 through to 3 and 5
AP DEL 91 3321122 BEFORE 8AM AFTER 8PMH
Add Home Telephone number
with free flow message
Screen Display
Ticketing Arrangement Element HETK
The Ticketing Arrangement element (TK) is used to indicate what the current ticketing arrangement status is
of the PNR.
Ticketing Arrangements entered into the PNR do not generate to the airlines and therefore are
entered for the travel agent’s information only.
If you wish to send these details in a message to an airline, the information must be entered into an
OSI/FH element.
The TK element has codes that are used to indicate the changing ticketing status of the PNR.
Ticketing Arrangement Codes
Code Explanation
TL<Date></Time></- Free
Flow>
Ticketing Time Limit
The day and local time that the PNR will be
ticketed. If you use this option the PNR will be
appear on the Time Limit reminder queue (Q8C1)
for the date and time specified. You can add upto
14 characters of Free Flow text to TK element
OK Ticketing is OK
The booking has been ticketed.
DO<Date> Ticketing is Domestic (Time Limit).Itinerary
where all flights are within the same country.
Automatic Queue Placement to Q8C3
IN<Date> Ticketing is International (Time Limit).
Itinerary where all flights are not within the same
country. Automatic Queue placement to Q8C5.
Command Format
TK<Ticketing Arrangement Code>
Command Examples
TKTL11SEP/0800 Add ticketing time limit date and time (time is
optional)
TKOK Add ticketing arrangement, PNR is Ticketed.
TKTL10NOV/0700/P1 Add ticketing time limit for passenger
appearing in name element 1
TKTL12NOV/- HOLDINGTKT Add ticketing time limit and free flow text
HOLDING TKT
Screen Display
Received From Element HERF
The Received From element is used to store the name of the person who creates or modifies a PNR. After
the PNR has been stored using the End Transaction command, the RF element is transferred to the PNR
History
Command Format
RF<Text>
Command Example
RFMR KHANNA Add received from element, Mr Khanna is the person
requesting the creation or modification of a PNR
Screen Display Example
End Transaction HEET
The End Transaction is the last mandatory entry for creating a new PNR or modifying a retrieved PNR.
When you make this entry, the system checks the PNR to ensure that all the mandatory elements are
present and correct, and that there are no inconsistencies.
Command Examples
ET End transaction and exit current PNR.
ER End transaction and Retrieve the PNR again.
ETK End transaction, update the active advice codes and move the
inactive advice codes to PNR history.
ERK End transaction, update the active advice codes and move the
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