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SBY Re-book entire itinerary in Y Class
SBC2 Re-book PNR element 2 only in C class
SBC2,5 Re-book PNR elements 2 and 5 in C class.
SBY3-6 Re-book PNR Elements 3 through to 6 in Y class
SBY2/C4/M5 Re-book element 2 in Y, element 4 in C and 5 in M class
SB19JUN Re-book entire itinerary for the specified date
SB18AUG4 Re-book element 4 for the specified date
SB14MAY2,4 Re-book elements 2 & 4 for the date specified
SB18APR3-5 Re-book elements 3 to 5 for the specified date
SB23AUG2/24AUG3 Re-book element 2 and 3 for different specified dates
SBY10JUN Re-book entire itinerary specified class and date
SBF19DEC4 Re-book element 4 for specified date and class
Split (Divide) PNR HESP
The Split PNR commands are used when you want to divide a filed PNR. After a successful split, the split
parties are stored under different PNR Record Locators.
Command Format
SP<Name Element No>
Command Examples
SP2 Split passenger in name element 2 from PNR
SP1,3,5 Split multiple passenger name elements from PNR
SP2-4 Split range of passenger name elements from PNR
Procedure
1. Retrieve PNR to be split.
2. Use the SP command to split the required passengers from the PNR. e.g. SP2
3. The split passengers will be transferred to an Associate PNR and displayed on screen.
4. Enter a Received From (RF) element and the End and File (EF) command. e.g. RFMR BROWN;EF
5. The Parent PNR, with the remaining passengers, will display on the screen.
6. Enter a Received From (RF) element then the End Transaction (ET) command. e.g. RFMR
BROWN;ET
If you wish to abort the split process at any stage, before using End Transaction (ET), use the Ignore (IG)
command.
Copy PNR (RRA/RRN) HERRN
The copy PNR facility allows you to copy information from an existing PNR to a new PNR.
The commands copy all air segments, non-associated phone contact elements, general remarks and the
ticketing element, with the exception of TKTL.
It is advisable to send an OSI to the Airlines regarding cross reference associated PNRS.
Copy all information & cross-reference
RRA
RTAXR Retrieve Associated Cross Reference (AXR) name list
RV Retrieve Associated PNRS in a visual merge format
Copy information but do not cross reference
RRN
Copy information plus 3 days
RRN/DP3
Copy information minus 4
RRN/DM4
Copy information Passenger Data only
RRP
Copy information Itinerary only
RRI
Copy information and change class of service
RRN / CY
For further options please check HERRN (Help Pages)
Non-Homogeneous PNR
The Amadeus system has a unique feature called Non-Homogenous PNR, which allows you to create a
PNR where the passengers may be travelling on different flights.
A non-homogeneous condition occurs in a non-group PNR when:
· A flight segment is booked for a number of seats that is not equal to the number of name elements
in the PNR
· Two or more air segments that do not contain the same number of seats are booked in the same
PNR.
A non-homogeneous condition can be created intentionally to accommodate passengers who do not wish to
share the entire itinerary. For example, a family may be booked to travel together on the same outbound
flight but decide to return on different flights. When the reservations are made for different return journeys,
the PNR enters a non-homogeneous condition.
The non-homogeneous condition is temporary and only exists until end of transaction.
At end of transaction, the system splits the original PNR and creates a separate PNR for each passenger or
party that shares the same itinerary. Record Locators of these PNR’s are displayed in the AXR (Associated
Crossed Reference) record at end of transaction. To retrieve AXR records from a PNR, type RTAXR. You
may also view the AXR PNR’s merged together by using the RV command from one of the PNR’s.
To make end of transaction possible each segment containing less seats than the number of name elements
in the PNR must include passenger association. Passenger association can be included in the segment sell
entry, or can be added to existing segments. e.g. 5/P1
Screen Display
Cancel Itinerary for all PNR's in the AXR
You can cancel the complete itinerary for all PNR’s which are linked through the same AXR record, using
the ETX or ERX entries. You must enter an RF element before attempting to do an ETX or ERX transaction.
Individual PNR Security HEES
Amadeus PNR security allows you to set up special security rules so that one or more offices can access a
PNR.
The PNR security functions may allow access to a PNR even when there are no other special agreements in
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