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End transaction on the PNR, remove from the queue, and exit Queues QF
End transaction on the PNR, remove from the queue, exit Queues,
and redisplay the PNR
QFR
Browse a specified queue QSB1
Browse a queue specified by its nickname QSB.JANE
Browse a specified queue in another office QSB/NCE1A0950
/1
Browse a specified queue and category QSB97C25
Browse a queue, specified by its nickname, and the specified category QSB.JANE.C1
Browse a specified queue, category, and date range QSB97C25D1
Adding Queues
Add a queue and a number of categories QA91C1
Add a queue, category, and date range QA91C1D05MAY-12MAY-19MAY
Change an existing date range QAD7D10NOV-16NOV-20NOV
Add a single queue category QAC87C2-2
Add multiple queue categories QAC87C1-3
Delete a category name of a special queue QAN3C1
Add or change a category name to a dual queue QAR2C2AGENT
Delete a category name of a dual queue QAR2C2
Change a dual queue to a special queue QAM7C1
Change a special queue to a dual queue QAM7C1D23MAR-30MAR-07APR
Add a queue name QAQ87VOUCHER
Delete a queue name QAQ87
Add a category name to a special queue QAN3C1PURGED
Amadeus Queues
© 2006 Amadeus s.a.s - All rights reserved 175
Activating Queue Sortation
These entries must be entered in the order that they are listed.
Activate a queue category JGU/QCT-21
Add the sign-associated category QAC6C21-21
Name the category (optional) QAR6C21NAME
Name the category (special queue) QAN6C21NAME
Queue Nicknames
Add a nickname QLAJANE/30C1
Add a nickname, different office QLAHDQ/FRAWL2100/5
Add a nickname, corporate list QLA/BA1/NLFARE/LONBA1111/31C1
Delete a nickname QLXJANE
Delete a nickname, different office QLX/BA1/NLFARE
Display a nickname list QLD
Display specific nicknames only QLDTKT
Display a corporate nickname list QLD/BA1
Displaying Queue Counts
Display the count for the default category of the specified queue QC87
Display the count for a specified queue and category QC87C1
Display the queue count, queue specified by its nickname QC.TODAY
Display the queue count, queue specified by its corporate
nickname
QC.BA1/GBFARE
Display the count for a specified category and branch office QC/MUCLH1023/87C1
Display the count for the sign-associated category QCC
Display the count for the sign-associated category - activity only QCA
Display the count for a specified category - activity only QCAC1
Display the count for all categories with active messages or PNRs QC1CA
Display the count for all existing categories QC1CE
Display the count total (with activity category and date range
detail)
QT
Display the count total for a branch office QT/MUCLH1023
Display the count total (summary) QTQ
Display the count total (summary) for a branch office QTQ/HOU1A2901
Reset the count QCR
Reset category 1 of queue 8 in current office for date range 1 QCR8C1D1
Amadeus Quick Reference Guide
176 Edition 8.0
Reset category 1 of queue 8 in current office for date range 1 and
recalculate the queue counts
QCR8C1D1-R
Reset all categories for queue 8 in current office for all date ranges
and recalculate the queue counts
QCR8-R
Recalculate queue counts for the queue planner QCR-U
Reset all queues in the specified office QCR/LYSAF0105
Deleting Queues
To use the following entries, you must be signed in with an SU duty code. Also note that only
empty queues and categories can be deleted, and that you cannot delete categories 0 or 97,
even if they are empty.
Delete queue two QK2
Delete queue categories one through four QKC87C1-4
Delete queue category four only QKC87C4-4
Delete queue two from a branch office ID QK/MUCLH1023/2
Monitoring Queues - Adding and Canceling
QOA is the transaction code to add the queue monitor function. To cancel it, use the same entries
but change QOA to QOX.
Monitor a specific queue QOA2
Monitor all categories for queue 97 QOA97CA
Monitor all categories and date ranges for queue 97 QOA97CADA
Monitor a specific category of queue 97 QOA97C1
Monitor a specific queue category and date range QOA97C3D2
Monitor a specific queue category and date range for a
specific office ID
QOA/NCE1A0900/97C3D2
Monitor a specific queue category and date range for a
different office ID
QOA/PARAX2101/8CAD2
Monitor a specific queue category and date range for a
specific terminal address
QOA97C3D2/09020815
Monitoring Queues - Displaying
Display all monitored queues QODALL
Display a specific monitored queue QOD8C1D1
Amadeus Queues
© 2006 Amadeus s.a.s - All rights reserved 177
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