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listed.
How does the Registration Process work?
Once you have ordered the software, you download and istall it, it generates a specific Computer ID which
you send to us, you will then receive a registration key which we send back to you. If you change
computers or certain components of your PC, may get a new computer ID and you will get a new
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registration key free of charge. The Computer ID is generated by us, it does not contain any unique
information about you. There is no way we can trace the ID back to the original computer.
I am using the PFD, the ND and the Engine Display on three different computers, do I need to
buy the software three times?
Certainly not! If you buy the full glass cockpit, you will get all the registration keys you need, but if you use
the PFD and ND twice (Captain and Copilot display), you should register it twice. All modules of the Glass
Cockpit can be used stand-alone, they don't have to run all at once on one computer.
I have really "special" needs... can you help?
Yes, certainly. If you have a specific problem you would like to see solved, you can count on our flexibility.
What can be done will be done as quickly as humanly possible. Some custom development may be subject
to additional cost, it depends on the extent and the useability by others.
What will the Upgrade costs be?
The Glass Cockpit is in constant evolution, so there are no Upgrades planned right now, just free Updates.
Are the CDU/MCDU/FMS and the MCP/FCU/Enhanced Autopilot part of the Glass Cockpit
Package?
No. The Glass Cockpit is one thing, the CDU and the MCP/Autopilot are another. With the exception of the
Regional Jet Glass Cockpit, we currently only sell packages which include all components for the flight
management part. This is then separated into the Captain Side and the First Officer Side components.
General Software Questions
FS pauses when I set focus to one of the Project Magenta Programs, why?
Go to the FS Menu Options:Settings:General and set "Pause On Task Switch" off... and it will continue
running.
What is a NetDir and why do I need it?
The NetDir is only required when you use our CDU/MCDU software... i.e. when you are using the Flight
Management System. It is needed to have a reference for the files created by the CDU so the other
programs can read and use them. You don't need to set it up if you are not using the CDU.
What is the easiest way/best place to set up the NetDir?
The best place seems to be to have it on the CDU computer... the easiest way to set it up is going into the
CDU page INIT/REF:MAINT:NETDIR and press the LSK next to the recommended solution (LSK 3L)
How do I install the updates?
The updates on www.projectmagenta.com/updates.html contain the EXE and DLL file of the respective
program, not all files. They have to be unzipped and copied into the existing program folder. They will not
work by themselves. To update from any Build to a newer one, you only have to install
I have Build 123 of one program. Do I have to install 124, 125 and 126 before I install the
newest one, 127?
No, all you need to do is install the files within the 127 zip, and you will have the newest version.
Specific Questions - Glass Cockpits/QuickMap
My flaps settings in FS don't match with what is displayed in the EICAS/ECAM (Engine
Display)?
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Please go here and check the Flap Setting confioguration, i.e. compare the notches in your FS setup with
the one specified in the aircraft configuration file.
Specific Questions - CDU/MCDU
What is a NetDir and why do I need it?
The NetDir is only required when you use our CDU/MCDU software... i.e. when you are using the Flight
Management System. It is needed to have a reference for the files created by the CDU so the other
programs can read and use them. You don't need to set it up if you are not using the CDU.
What is the easiest way/best place to set up the NetDir?
The best place seems to be to have it on the CDU computer... the easiest way to set it up is going into the
CDU page INIT/REF:MAINT:NETDIR and press the LSK next to the recommended solution (LSK 3L)
The MCP/FCU doesn't follow the lateral path, what is wrong?
This is a known issue on *some* systems, to fix it, please exit the CDU/MCDU program and delete the
CDU.SET file. Then start the program again.
Specific Questions - MCP/FCU
My flaps settings in FS don't match with what is displayed in the EICAS/ECAM (Engine
Display)?
Please go here and check the Flap Setting confioguration, i.e. compare the notches in your FS setup with
the one specified in the aircraft configuration file.
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