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09.025
SEP 13/07
ALL
PLANNED EMERGENCY LANDING (CONT’D)
BRACE FOR IMPACT
FLIGHT CREW CABIN CREW
-- Announce using the PA system
"BRACE FOR IMPACT"
Note: The flight crew will make the
"Brace for impact" command
approximately 1 minute before
landing.
-- Shout "BRACE, BRACE , BRACE"
until aircraft comes to complete stop.
INITIATING THE EVACUATION
FLIGHT CREW CABIN CREW
-- Using the PA system announce
"EVACUATE, EVACUATE"
-- Press the EVAC CMD pb to sound
the evacuation horn.
Shout evacuation commands:
-- "EVACUATE, EVACUATE" "SEAT
BELTS OFF"
-- "LEAVE EVERYTHING"
-- "GET OUT".
• If there is no communication from the flight crew and, a catastrophic
situation exists in the cabin, the cabin crew should initiate the evacuation.
PURSER/CABIN CREWMEMBER
To initiate an evacuation use whatever means are available:
-- Use the PA system, megaphone or shout the evacuation commands
"EVACUATE, EVACUATE" "SEAT BELTS OFF"
-- Press the EVAC CMD pb on the FAP
Note: The evacuation horn will sound in the cabin only if the switch in the
cockpit is set to CAPT/PURS.
TR1 A318/A319/A320/A321 FLEET CCOM Page 5 of 7
CABIN CREW OPERATING MANUAL
ABNORMAL/EMERGENCY PROCEDURES
EMERGENCY COMMUNICATIONS
09.025
SEP 13/07
ALL
PLANNED EMERGENCY LANDING (CONT’D)
EVACUATION NOT REQUIRED
In the case of a planned emergency landing, when the passengers have been
prepared to anticipate evacuating the aircraft. If no evacuation is required after
the aircraft has landed it will be necessary for the flight crew to inform the cabin
crew and passengers as soon as possible in order to prevent an unnecessary
evacuation from being initiated.
FLIGHT CREW CABIN CREW
When an evacuation is not required
the flight crew must make an
immediate announcement
-- Using the PA system announce
"REMAIN SEATED".
The Purser should reinforce this
message using the PA to announce to
passengers that an evacuation of the
aircraft is not necessary, and ask
passengers to remain in their seats
TR1 A318/A319/A320/A321 FLEET CCOM Page 6 of 7
CABIN CREW OPERATING MANUAL
ABNORMAL/EMERGENCY PROCEDURES
EMERGENCY COMMUNICATIONS
09.025
SEP 13/07
ALL
UNPLANNED EMERGENCY LANDING
In the case of an abnormal or emergency situation during the takeoff or landing
such as:
-- Imminent impact or,
-- Aircraft damage.
The command to brace for impact should be given as a minimum warning to
passengers.
The brace command can be initiated by the flight crew or the cabin crew.
BRACE COMMANDS - UNPLANNED EMERGENCY LANDING
FLIGHT CREW CABIN CREW
If the flight crew are aware of
imminent impact:
-- Using PA announce "BRACE FOR
IMPACT"
If the cabin crew are aware of
imminent impact, or on the command
of the flight crew:
-- Cabin crew must adopt their brace
position and shout "HEADS DOWN,
STAY DOWN"
-- Repeat the brace commands until
the aircraft has come to a complete
stop.
TR1 A318/A319/A320/A321 FLEET CCOM Page 7 of 7
CABIN CREW OPERATING MANUAL
ABNORMAL/EMERGENCY PROCEDURES
EMERGENCY CABIN EVACUATION
09.030
JAN 08/08
ALL
EVACUATION GUIDELINES
There are many factors that contribute to the successful evacuation of an aircraft:
-- The procedural knowledge of the cabin crew: This includes training,
experience and behavior,
-- The aircraft configuration, the layout of the cabin,
-- The environment inside and outside the aircraft (e.g., the presence of smoke,
fire, the cabin lighting, and outside conditions),
-- The behavior of the passengers, their age, level of fitness and motivation.
During an emergency, it is essential for the cabin crew to be able to apply their
knowledge of procedures, and rapidly adapt to the situation.
In the case of a life threatening situation onboard the aircraft, it is essential that
the aircraft is evacuated quickly and efficiently to increase the occupants chances
of survival.
TR1 A318/A319/A320/A321 FLEET CCOM Page 1 of 24
CABIN CREW OPERATING MANUAL
ABNORMAL/EMERGENCY PROCEDURES
EMERGENCY CABIN EVACUATION
09.030
JAN 08/08
ALL
EVACUATION GUIDELINES (CONT’D)
CROWD CONTROL
One of the key elements to a efficient evacuation is effective crowd control and
cabin management by the cabin crew. The actions and commands of the cabin
crew will influence the performance of the passengers during the evacuation.
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