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DOOR OPENING FROM THE COCKPIT
-- DOOR LOCK SWITCH . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UNLOCK
Unlock switch position must be maintained to unlock the door.
The green LED comes on, on the keypad.
-- COCKPIT DOOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PULL
The door can only be opened by pushing it during switch activation.
TR1 A318/A319/A320/A321 FLEET CCOM Page 2 of 2
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
COCKPIT SLIDING WINDOW OPERATION
08.040
SEP 13/07
COCKPIT SLIDING WINDOWS OPERATION
ALL
OPENING
-- OPERATING LEVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PRESS FULLY
This will disengage the locking pins from their latches. As soon as the
operating lever is pressed, a red indicator appears to show that the window is
unlocked.
-- OPERATING LEVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ROTATE AFT
This will release the window from its fixed structure.
-- Pull backwards to slide the window panel aft.
At the end of travel, the window is locked in the open position.
CLOSING
To unlock the window :
-- LOCKING PIN . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . UNLOCK (PULL AFT)
-- OPERATING LEVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PUSH FORWARD
The operating lever must be pushed until the window panel is in its fixed frame.
-- OPERATING LEVER . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . ROTATE FORWARD
This will move the window panel into its frame.
The window is closed and locked, when the red indicator on the handle is no
longer visible.
TR1 A318/A319/A320/A321 FLEET CCOM Page 1 of 1
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
PREFLIGHT BRIEFING
08.045
SEP 13/07
PREFLIGHT BRIEFING
ALL
The Pre-Flight Briefing is the starting Block for a high-performance crew. The aim
of the briefing is to organize the crew activities, to ensure that the workload is
evenly distributed amongst the crew.
WHO -- The Purser conducts the Pre-Flight Briefing
-- The entire cabin crew attends the Pre-Flight Briefing
WHY -- To highlight:
. Safety and security standards
. Cabin crew performance expectations
. The chain of command
-- To encourage:
. A high level of safety
. Communication/Crew Resource Management (CRM)
. Teamwork
. Crew coordination
WHAT the
Pre-Flight
Briefing
must
include
-- Cabin crewmember introduction and welcome
-- An introduction to the flight crew, if possible. (If it is not possible
to meet the flight crew during the cabin crew briefing, the
Purser must brief with the flight crew on board the aircraft)
-- Flight information (aircraft type, aircraft status, flight number,
flight destination, flight duration)
-- The allocation of cabin crewmember briefing areas and
responsibilities. The Purser should take into consideration the
rank and operating experience of the cabin crewmember.
-- The allocation of cabin crewmember commercial tasks (galleys,
I...)
-- Cabin crew cooperation aspects:
. Discipline, responsibilities, chain of command and reporting
. Importance of crew coordination and communication
-- An in-flight safety review includes
: Exit-row seating requirements / identifying Able-Bodied
Passengers (ABP)
. The need for constant situational awareness
. The importance of silent review
. Sterile cockpit rules and guidelines
. A reminder to report unusual occurrences
WHERE -- In a designated briefing room, or
-- On board the aircraft
WHEN -- At the beginning of each duty period
-- At a time that is specifically reserved for this purpose
TR1 A318/A319/A320/A321 FLEET CCOM Page 1 of 2
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
PREFLIGHT BRIEFING
08.045
SEP 13/07
HOW it
must be
done
-- The Purser must prepare the safety briefing in advance, the
briefing should be relevant, and appropriate to the flight.
-- The Purser must welcome the crew
-- All cabin crewmembers should be able to see and hear the
Purser
-- The Purser should speak clearly
-- It is important that every cabin crewmember knows their
allocated work position, and their safety responsibilities.
-- The briefing should be understood by all the cabin crewmembers.
-- Give the cabin crewmembers the opportunity to ask question
-- The Purser must respect time constraints
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