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touchdown), and ends with the cabin ready signal to the cockpit crew.
9. FINAL APPROACH AND LANDING: Begins when the cabin crew are required
to take their seats and to end when the aircraft leaves the active runway.
10. TAXI AFTER LANDING: Begins when the aircraft leaves the active runway,
and ends when the seat belts signs are switched off after the final parking
position is reached and the aircraft is at a complete stop.
11.DISEMBARKATION: Begins when the jetway is positioned, and ends when
the last passenger has left the aircraft.
12.AFTER PASSENGER DISEMBARKATION: Begins when all passengers have
disembarked, and ends either at the next boarding, or when the cabin crew
leaves the aircraft.
Note: The critical phases of flight are 3, 4, 9 and 10: Taxi before Takeoff, Takeoff
and Initial climb, Final Approach and Landing, Taxi after Landing.
TR1 A318/A319/A320/A321 FLEET CCOM Page 2 of 3
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
PHASES OF FLIGHT
08.015
SEP 13/07
ALL
STERILE COCKPIT
CABIN CREW TO FLIGHT CREW COMMUNICATION DURING CRITICAL
PHASES OF FLIGHT
The critical phases of flight, refers to all ground operations involving taxi, takeoff,
and landing and all flight operations when the aircraft is below 10 000 ft.
The aim of the sterile cockpit policy is to enable the flight crew focus on their
duties without being distracted by non-flight related matters.
During the critical phases of flight, the sterile cockpit policy is applied.
Therefore, calls from the cabin crew or entry into the cockpit are restricted to:
Safety and security related matters.
The following are some examples of safety-related situations:
-- Fire or smoke in the cabin
-- Abnormal noises or vibrations
-- Observation of fuel or other fluid leaks.
Note: In normal operations, the Purser communicates with the flight crew on
behalf of the cabin crew. In the case of an abnormal or emergency
situation being discovered, the first cabin crewmember to discover a
safety-related situation must report it the flight crew.
TR1 A318/A319/A320/A321 FLEET CCOM Page 3 of 3
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
DOOR OPERATION
08.020
SEP 13/07
DOOR OPERATION FROM OUTSIDE
ALL
OPENING
-- RED CABIN PRESSURE INDICATOR . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHECK
The red cabin pressure indicator, seen through the observation window, must
not be flashing. If it is, do not open the door.
If cabin crew opens the door while the red cabin pressure indicator is flashing,
there is a risk that the cabin door will open violently due to the cabin not
being fully depressurized.
The RED INDICATOR LIGHT flashes in case of a cabin differential pressure
above 2.5 MBAR (0.0362 PSI), when all engines are shut down and the
related door is disarmed.
-- FLAP . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . PUSH
-- HANDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GRASP AND LIFT UP FULLY
The handle must be fully lifted up to the horizontal green line.
-- DOOR . . . . . . . . . . . . . . . . . . . . . . . . PULL OUTWARDS and PUSH FORWARDS
Do not use the handle to move the door.
-- HANDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LOWER INTO IT RECESS
Note: Doors automatically disarm, when opened from the outside.
CLOSING
-- Prior to closing, push the gust lock to unlock the door.
-- CONTROL HANDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LIFT
-- DOOR . . . . . . . . . . . . . . . . . . . . . MOVE TOWARDS THE FRAME and PUSH IN
Do not use the handle to move the door.
-- CONTROL HANDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . LOWER
The door is locked when the handle is flush with the door surface.
TR1 A318/A319/A320/A321 FLEET CCOM Page 1 of 3
CABIN CREW OPERATING MANUAL
STANDARD OPERATING PROCEDURES
DOOR OPERATION
08.020
SEP 13/07
DOOR OPERATION FROM INSIDE
ALL
OPENING
-- FRAME ASSIST HANDLE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . GRASP
Assist handle is located on the frame.
-- SLIDE ARMING LEVER DISARMED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHECK
-- SAFETY PIN INSTALLED . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . CHECK
-- CABIN DIFFERENTIAL PRESSURE WARNING INDICATOR . . . . . . . CHECK
• If the red cabin pressure indicator flashes
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