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requirements specified in Annex 1 for the flight operations
officer/flight dispatcher licence.
10.3 A flight operations officer/flight dispatcher shall not
be assigned to duty unless that person has:
a) satisfactorily completed an operator-specific training
course that addresses all the specific components of its
approved method of control and supervision of flight
operations specified in 4.2.1.4;
Note.— Guidance on the composition of such
training syllabi is provided in the Training Manual
(Doc 7192), Part D-3 — Flight Operations Officers/
Flight Dispatchers.
b) made, within the preceding 12 months, at least a oneway
qualification flight in the flight crew compartment
of an aeroplane over any area for which that individual
is authorized to exercise flight supervision. The flight
should include landings at as many aerodromes as
practicable;
Note.— For the purpose of the qualification flight,
the flight operations officer/flight dispatcher must be
able to monitor the flight crew intercommunication system
and radio communications, and be able to observe
the actions of the flight crew.
c) demonstrated to the operator a knowledge of:
1) the contents of the operations manual described in
Appendix 2;
2) the radio equipment in the aeroplanes used; and
3) the navigation equipment in the aeroplanes used;
d) demonstrated to the operator a knowledge of the following
details concerning operations for which the
officer is responsible and areas in which that individual
is authorized to exercise flight supervision:
1) the seasonal meteorological conditions and the
sources of meteorological information;
2) the effects of meteorological conditions on radio
reception in the aeroplanes used;
3) the peculiarities and limitations of each navigation
system which is used by the operation; and
4) the aeroplane loading instructions;
e) demonstrated to the operator knowledge and skills
related to human performance relevant to dispatch
duties; and
f) demonstrated to the operator the ability to perform the
duties specified in 4.6.
10.4 Recommendation.— A flight operations officer/
flight dispatcher assigned to duty should maintain complete
familiarization with all features of the operation which are
pertinent to such duties, including knowledge and skills related
to human performance.
Note.— Guidance material to design training programmes
to develop knowledge and skills in human performance can be
found in the Human Factors Training Manual (Doc 9683).
10.5 Recommendation.— A flight operations officer/flight
dispatcher should not be assigned to duty after 12 consecutive
months of absence from such duty, unless the provisions of 10.2
are met.
ANNEX 6 — PART I APP 2-1 12/71/111/0/013
28
APPENDIX 2. ORGANIZATION AND CONTENTS OF
AN OPERATIONS MANUAL
(See Chapter 4, 4.2.2.1)
1. Organization
1.1 Recommendation.— An operations manual, which
may be issued in separate parts corresponding to specific
aspects of operations, provided in accordance with Chapter 4,
4.2.2.1 should be organized with the following structure:
a) General;
b) Aircraft operating information;
c) Areas, routes and aerodromes; and
d) Training.
1.2 From 1 January 2006, an operations manual, which
may be issued in separate parts corresponding to specific
aspects of operations, provided in accordance with Chapter 4,
4.2.2.1 shall be organized with the following structure:
a) General;
b) Aircraft operating information;
c) Areas, routes and aerodromes; and
d) Training.
2. Contents
The operations manual referred to in 1.1 and 1.2 shall contain
at the least the following:
2.1 General
2.1.1 Instructions outlining the responsibilities of operations
personnel pertaining to the conduct of flight operations.
2.1.2 Rules limiting the flight time and flight duty periods
and providing for adequate rest periods for flight crew
members and cabin crew as required by Chapter 4, 4.2.10.2.
2.1.3 A list of the navigational equipment to be carried
including any requirements relating to operations in RNP
airspace.
2.1.4 Where relevant to the operations, the long-range
navigation procedures, engine failure procedure for ETOPS
and the nomination and utilization of diversion aerodromes.
2.1.5 The circumstances in which a radio listening watch
is to be maintained.
2.1.6 The method for determining minimum flight
altitudes.
2.1.7 The methods for determining aerodrome operating
minima.
2.1.8 Safety precautions during refuelling with passengers
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