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resources of EUROCONTROL, NATO and some
national air forces.
The demonstration, at Maastricht UAC (MUAC),
aimed to show how it would be possible to reduce
the number of fighter intercepts required to verify
the status and intentions of aircraft that have 乬lost乭
communications with air traffic controllers. The
demonstration scenario was focused on MUAC
airspace.
EUROCONTROL contributes to
global ATM work
For the 35th ICAO Assembly (Montreal, 28 Sep-
8 October) EUROCONTROL prepared and coordinated
a set of papers on air traffic management
matters. The considerations put forward in these
papers were, on the whole, accepted and
endorsed by the Assembly and were appropriately
reflected in the resolutions and the report material,
ensuring that European activity on ATM matters is
well positioned in terms of IACO乫s global work and
will be given certain priority in that context.
Within the EATM SBU conscious and continuous
efforts are being made to ensure that ATC and flight
deck procedures are being updated to facilitate a
safe and efficient ATM system in Europe. In this
respect, EUROCONTROL submitted five proposals
for amendments to ICAO documentation to the
ICAO European Air Navigation Planning Group. The
proposals had originated in various developments
within the EATM SBU, such as changes with regard
to the application of RVSM and issues identified in
the European Action Plan for Runway Safety.
31
ATM Environment Service developed
A new EUROCONTROL strategic service to deliver
the first set of indicators characterising the environmental
performance of the pan-European ATM
network has been developed. Also, through the
Agreement of Cooperation with the European
Space Agency (ESA), external funding has been
secured for ATM-related environmental work. ESA
will provide the majority of the funding required for
the research study on contrails.
EATM Services increasing
EATM Services provided both indirect and direct
support to all customers, or to specific groups of
customers. They ranged from advice and consultation
to assist stakeholders to implement actions, to
the supply and support of specific tools that helped
to improve local ATM performance. Service maintenance
was also provided, including software
upgrades, bug corrections and other maintenance
tasks to ensure best service delivery quality.
Five logical clusters of services were identified in
the EATM service portfolio, based on customer
population, costs and benefits, namely:
仭 Pan-European Management Services from
which all States benefit, such as LCIP
仭 Multinational Coordination services, for example
services provided to the ICAO North Atlantic
and European Regional Office in Paris
仭 Multinational Operational services such as EAD
仭 EATM Implementation Support
仭 Hardware/software updates and maintenance
32
COOPERATIVE
NETWORK DESIGN
EATM: MEETING
THE ATM CHALLENGE
In 2004, over 10% of the EATM budget was allocated to service
activities and there were indications that this would increase
in the near future. It was, therefore, considered necessary to take
another approach in the budgeting, and most probably the financing,
of services. Proposals were developed to find, in particular,
alternative financing for the surveillance services provided
by the EATM Service Business Unit.
High score for Quality Management
In 2004 the EATM SBU continued to implement the
improvement plan by adopting an evidence-based
self-assessment approach using external assessors
and following the European Foundation for
Quality Management 乪Recognised for Excellence乫
approach. The target score was set at 330. The
EATM SBU achieved a score of 398 . a significant
achievement which compares well with other
European public sector organisations.
Budget
The EATM budget for 2004 was .118.1 million.
About two thirds was allocated to programmes and
domains, with more than 10% going to services.
33
.118,1 million
Programme 23%
Service 12%
RVSM Monitoring 2%
Line Management 14%
Domain 38% Planning and
Monitoring 12%
EUROCONTROL
EATM 2004 Budget
(Headquarters)
COOPERATIVE
NETWORK
DESIGN
With almost 40,000 students of 85 nationalities
trained over the past 35 years, the Luxembourgbased
Institute of Air Navigation Services has built
up a solid reputation for educating European air
traffic management (ATM) personnel to the highest
standards.
The Institute乫s mission is to provide training for Air
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EUROCONTROL Annual Report 2004(15)
