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north or south of Europe, you should get
consistent results every time.”
Continent-wide consistency in safety
disciplines, with a particular focus on
incident reporting and just treatment of
the reporters, is the goal of the ESP.
While it will certainly be some time
before this is achieved, Tony Licu is
confident of ultimate success. He says:
“In 1999 European ATM mandatory
safety reporting and sharing was governed
by a gentlemen’s agreement, with just
nine States participating at first.
“Now, following ESARR 2 regulation
progression, as many as 28 States of the 42
in ECAC are involved. So I’m optimistic
that we could see a completely unified
regime within the next decade.”
The purpose of an incident-reporting system is to generate a
flow of safety intelligence that then needs to be shared
effectively so that mistakes are not repeated
EUROCONTROL / IFATCA 2008: a collaborative approach to the future > Designing the network
73
EUROCONTROL / IFATCA 2008: a collaborative approach to the future > Operating the network
David Learmount assesses EUROCONTROL’s new air traffic controller selection system,
designed to standardise best practice procedures and reduce drop-out rates
FEAST not famine
Until recently, there has been a
component missing in the process of
harmonising controller standards across
Europe’s Air Navigation Service Providers
(ANSPs). For some years there have been
agreed performance measurement systems
for air traffic control officers (ATCOs),
but there was no common aptitude testing
system to help organisations select suitable
applicants for controller training.
Unless a selection system is purposedesigned
and proven, the resulting failure of
a high proportion of the student ATCOs to
complete the training course is a waste of
time, money and human resources.
In 1999, EUROCONTROL recognised
a need to research an ab-initio ATCO
selection system. The major ANSPs
already had mature selection systems, but
many did not have a purpose-designed
one and made it clear they would use such
a system if it were developed. So the next
year EUROCONTROL began to develop
the First European ATCO Selection Test
(FEAST). Fidel Chetcuti, a human
resources specialist in the Agency’s Safety,
Security and Human Factors department,
reveals that by the end of 2007 the new
FEAST service had helped civil and
military ANSPs from 21 of the 38
EUROCONTROL Member States screen
some 8,500 applicants and recruit about
600 trainee controllers. One of the
organisations that has adopted FEAST as
the basis for its selection tests is the joint
Scandinavian ATCO recruiting and
training organisation known as Entry
Point North.
Chetcuti explains that once the FEAST
concept had been agreed, the department
began analysing the job controllers do, in
order to identify all the competencies, skills,
abilities and knowledge they need. He says:
“We did not want to re-invent the wheel.”
Therefore, this process included identifying
existing best practice as well as carrying out
task and human factors research.
Then the FEAST team set about
designing the tests. Chetcuti describes the
task as “getting the right tests and getting
the tests right”. There are five ability tests,
he says, one knowledge test, and a final,
more difficult test for checking multitasking
ability that is called the ‘strip
display management test’. Unlike the
other tests, for which there is a short
explanation and a small number of
practice items before each test begins, the
latter is preceded by a more extensive
computer-based training module that
explains the more complex tasks the
applicant will be expected to perform.
All the exercises – except the strip
display management test and one other
▼
74
By the end of 2007
the FEAST service
had helped civil
and military ANSPs
from 21 of the
38 EUROCONTROL
Member States
screen some 8,500
applicants and
recruit about 600
trainee controllers
test – measure cognitive ability. The other
test is plain English language, which is
classed as a knowledge test, not a cognitive
one. The candidates do not need any prior
knowledge of aviation, let alone air traffic
control, to take any of the tests.
FEAST is still working on an
appropriate tool for measuring behavioural
and personality attributes. Chetcuti
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