8.2.2 Helideck attendant & personnel
Personnel engaged on helideck related duties should be provided with training that includes the provisions of the OPITO Training Guide and the experience as shown in Appendix 5D1-3.
8.2.3 Refuelling personnel
These persons shall have completed a formal training course at an approved/recommended training facility. It is recommended that a refresher-training course be undertaken at intervals not exceeding two years.
8.2.4 Air traffic controller
Controllers shall be licensed or unlicensed in accordance with the requirements of the country in which operations are taking place. In any case they must undertake formal training in handling and recording radio transmissions and any actions that may be required for normal and emergency operations. They should also be familiar with the company emergency and call-out procedures, and are required to keep a log of air traffic control radio transmissions.
8.2.5 Radio operator
Radio operators shall be VHF/HF licensed where applicable, with relevant experience of aircraft operations and procedures, and be completely familiar with aviation R/T terminology. Additionally, they should be completely familiar with company emergency and call-out procedures. They are responsible for flight watch and the R/T log of all aircraft communications. It is highly desirable that all communications and radio logs shall be in the English language.
8.2.6 Certified weather observers
When certified weather observers are required for operations under IFR or night conditions, the observers will attend periodic training to maintain certification in accordance with local require-ments.
8.2.7 Cabin attendants
Cabin attendants shall have completed a formal and recorded course of training which should include coverage of the following items: Safety Equipment, First Aid, aircraft knowledge, Emergency Procedures, Loading Procedures, Documentation and the Handling of Dangerous Goods. Formal training shall be carried out annually. The operator may conduct the training course but it should be recorded formally and a syllabus should be available for reference. Training should include the full range of Emergency & Survival training as completed by pilots.
8.2.8 Dispatchers/traffic clerks
Such persons shall be completely familiar with the operation of aeroplanes or helicopters. They should also have a good understanding of basic weight and balance problems and manifest docu-mentation.
8.2.9 Load master
For operational (and sometimes commercial) reasons, it is expedient to carry “load masters” who are not trained aircrew, for the control of passengers and freight during flight and while the aircraft is on the ground. These personnel should always be given basic training as defined under “Crew” above and then should be given crew status. Load Masters must have completed a formal and recorded course of training which should include coverage of the following items: Safety Equipment, First Aid, Aircraft Knowledge, Emergency Procedures, Loading Procedures, Documentation and the Handling of Dangerous Goods. The operator may run the training course, but it should be formally recorded and a syllabus should be available for reference. Formal recurrent training should be car-ried out yearly. Where Load Masters are used to calculate and supervise the loading, they must be trained for load and balance on the aircraft type in use. However, in every case, the Captain remains responsible for checking and accepting the loading and balance calculations.
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