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AIRCRAFT ACCIDENT
INVESTIGATION REPORT
ALL NIPPON AIRWAYS FLIGHT 391
AIRBUS A321-131, JA104A
HAKODATE AIRPORT, HOKKAIDO, JAPAN
JANUARY 21, 2002
September 26, 2003
Aircraft and Railway Accidents Investigation Commission
Ministry of Land, Infrastructure and Transport
The investigation for this report was conducted by Aircraft and Railway Accidents
Investigation Commission, ARAIC, about the aircraft accident of All Nippon Airways Airbus 321-
131 in accordance with Aircraft and Railway Accidents Investigation Commission Establishment
Law and Annex 13 to the Convention of International Civil Aviation for the purpose of
determining cause of the aircraft accident and contributing to the prevention of accidents and not
for the purpose of blaming responsibility of the accident.
This English version report has been published and translated by ARAIC to make its reading
easier for English speaking people those who are not familiar with Japanese. Although efforts are
made to translate as accurate as possible, only the Japanese version is authentic. If there is
difference in meaning of the texts between the Japanese version and the English version, texts in
the Japanese version are correct.
Junzo Sato,
Chairman,
Aircraft and Railway Accidents Investigation Commission
i
Abbreviated words
Abbreviated words used in this report are as follows:
AOM : Airplane Operations Manual
AOR : Airplane Operations Reference
APPR : Approach
ATIS : Automatic Terminal Information Service
A/THR : Auto Thrust Function
BEA : BUREAU D'ENQUETES ET D'ANALYSES POUR LA SECURITE
DE L'AVIATION CIVILE (The French Bureau of Investigation and
Analysis for Safety in Civil Aviation)
CA : Cabin Attendant
CAS : Computed Airspeed
CA/SS : Captain's Sidestick
CO/SS : Co-pilot's Sidestick
CVR : Cockpit Voice Recorder
CRM : Crew Resource Management
DFDR : Digital Flight Data Recorder
EGPWS : Enhanced Ground Proximity Warning System
FAC : Flight Augmentation Computer
FAF : Final Approach Fix
FCOM : Flight Crew Operating Manual
FD : Flight Director
FL : Flight Level
FMGC : Flight Management Guidance Computer
ILS : Instrument Landing System
MAC : Mean Aerodynamic Chord
MCDU : Multipurpose Control and Display Unit
OM : Operations Manual
PF : Pilot Flying
PFD : Primary Flight Display
PNF : Pilot Not Flying
P/FR : Pressure Falling Rapidly
RET : Retract
QAR : Quick Access Recorder
i i
SPD/MACH : Speed/Mach
SRS : Speed Reference System
TLA : Thrust Lever Angle
TO/GA : Take-Off-Go-Around
UTC : Coordinated Universal Time
VHF : Very High Frequency
VOR : VHF Omni-Directional Radio Range
VOR/DME : VOR and DME Combination
VAPP : Approach Speed
Vα MAX : Speed for the Maximum Angle of Attack
VLS : Lowest Selectable Speed
VREF : Landing Reference Speed
VS : Stalling Speed
ii i
CONTENTS
1 PROCESS AND PROGRESS OF THE ACCIDENT INVESTIGATION ··································2
1.1 Summary of the Accident·······························································································2
1.2 Outline of the Accident Investigation ··············································································2
 
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