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ISO 8402
Quality Audit Quality Systematic and independent examination to determine whether quality activities
and related results comply with planned arrangements and whether these
arrangements are implemented effectively and are suitable to achieve
objectives.
Notes:
1. Often called "quality system audit", "process quality audit", "product quality
audit" or "service quality audit".
2. Quality audits are carried out by staff not having direct responsibility in the
areas being audited but, preferably, working in cooperation with the relevant
personnel.
3. One purpose of a "quality audit" is to evaluate the need for improvement or
corrective action. An audit should not be confused with quality "surveillance" or
"inspection" activities performed for the purpose of process control or product
acceptance.
4. Quality audits can be conducted for internal or external purposes.
ISO 8402
Quality Control Quality Operational techniques and activities that are used to fulfill requirements for
quality.
Notes:
1. Quality control involves operational techniques and activities aimed both at
monitoring a process and at eliminating causes of unsatisfactory performance
at all stages of the quality loop in order to achieve economic effectiveness.
2. Some quality control and quality assurance actions are interrelated.
ISO 8402
Approved Terms © Airbus SAS 2007. All rights reserved. Confidential and proprietary document.
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19 Mar 07
Term Domain Definition Source
Lexinet - Airbus Reference Language
Approved Terms
Quality Inspection Quality Refer to Inspection. EOQC
Quick Reference Handbook Aircraft Operation/Operations
Engineering
The QRH is intended to be used by flight crews in the cockpit during each flight.
It contains the Check List (CL), the abnormal and emergency procedures and a
selection of performance data.
Recognize Organization/Management
Implementation
To admit the fact. WD
Recommend Organization/Management Indicate as being one's choice for something as otherwise having one's
approval or support.
WD
Recondition Aircraft Servicing - Maintenance
- Overhaul - Repair
No longer to be used. See Overhaul.
Recurrent Training Training Training occurring periodically, following an initial training in order to maintain a
qualification and/or a level of proficiency.
Refresher Course Training A course to recall previously studied material.
Refurbishing Aircraft Definition
Evolution/Definition Evolution
Implementation
Relates to the operation which results in embodiment of Service Bulletins (SB)
during special Working Parties/Sessions to upgrade an Aircraft.
Remedial Session Training Any additional training sessions for helping the trainees to reach the specified
level of proficiency.
Rent Organization/Airbus - Aircraft
Buyer Relationships
No longer to be used. Use Lease.
Repair Common Terms Action of a non-conforming product to make it acceptable for the intended use. ISO 9000:2000
Repair Dossier Industrialization/Industrializatio
n Dossier
Set of data/documents which defines and records all operations performed on
an aircraft from the date of an incident until the next revenue flight.
Repairability Design-Engineering The extent to which a component of equipment or structure may be restored to
good or sound condition after damage or the effects of wear.
Replace Common
Terms/Interchangeability
The action whereby an item is removed and another item is installed in its place
for any reason.
WATOG
Replaceability Common
Terms/Interchangeability
Relates to Items manufactured according to a specification which arranges
some provisions for adaptation (limited item rework is required).
Report Common Terms/Basic Terms A: to make known to the proper authorities.
B: a usually detailed account or statement.
Webster Dictionary
Approved Terms © Airbus SAS 2007. All rights reserved. Confidential and proprietary document.
60/79
19 Mar 07
Term Domain Definition Source
Lexinet - Airbus Reference Language
Approved Terms
Request for Change Aircraft Definition
Evolution/Definition Evolution
Procedure
Request For Change (RFC) identifies a Customer requirement, which is
consistent with Airbus program policy and then agreed by the customization
screening group.
Request for Work Common Terms/Basic Terms Document drawn up by Airbus and sent to the industrial organizations, related
to problems experienced on in-service aircraft or during aircraft delivery. It can
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