THE QANTAS GROUP AT A GLANCE(5)

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JETSTAR In October 2003, Qantas announced it would launch a new low cost domestic airline. Jetstar commenced operations on 25 May 2004, Tasman services in December 2005, international services into Asia and Hawaii in November 2006, and domestic New Zealand services in June 2009. 
TODAY International Air Transport Association (IATA) data for 2009 showed Qantas was the world’s 11th largest airline in terms of Revenue Passenger Kilometres (RPKs). Qantas Group airlines offer services to 182 destinations in 44 countries – 59 in Australia and 123 in other countries (including those operated by codeshare partner airlines) and carried 41 million passengers in 2008/09. The Group fleet numbered 256 aircraft (at 1 September 2010) and the company employs around 32,500 people worldwide.
For further details on Qantas’ history, visit qantas.com.
Qantas Airways Limited ABN 16 009 661 901
Further information and media releases can be found at the Qantas website: qantas.com
September 2010

 

THE QANTAS GROUP
The Qantas Group’s long term vision is to operate the world’s best premium airline, Qantas, and the world’s best low fares carrier, Jetstar. To achieve this, the Group is focused on five key elements:
. Safety is our first priority  An unwavering commitment to world’s best safety practices and reporting 
. Right aircraft, right routes  Fleet renewal delivering one of the world’s most effective fleets flying on an optimal route network 
. Customer service excellence  Consistent customer service excellence as the cornerstone of the business 
. Operational efficiency  Achieving simplicity and further productivity across the business 
. Two strong complementary brands  Qantas and Jetstar as the best premium and low fares brands respectively 

  The airline businesses, grouped under the Qantas and Jetstar brands, are:
.
 Qantas . Jetstar

.
 QantasLink . Jetstar Asia

. Jetstar Pacific 
QANTAS BRANDS
QANTAS Qantas is a premium, full-service Australian domestic and international airline that offers benefits
such as a global network, First, Business Premium Economy (on A380 and B747 services) and Economy on
international services and Business and Economy on domestic services, a leading Frequent Flyer program,
inflight meals and entertainment, airport lounges and other services. qantas.com is Australia’s leading travel
website. Qantas is a founding member of the oneworld global airline alliance. Qantas’ Tasman services are
operated by Jetconnect, a wholly-owned Qantas subsidiary based in New Zealand.

QANTAS COMMERCIAL, CUSTOMER AND MARKETING AND OPERATIONS  Qantas Airlines comprises
commercial, customer and marketing, and operations arms.
Commercial In addition to Qantas mainline sales and distribution, the commercial group includes QantasLink,
　
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