QANTAS FREIGHT ENTERPRISES
Qantas has been carrying freight since its inaugural service in 1922, and uplifting international airmail since the airline's first overseas flight in 1935. Today, the Qantas Group’s freight assets, including strategic investments in a number of specialist logistics businesses in Australia and across the world, are controlled by the wholly owned subsidiary Qantas Freight Enterprises (QFE).
AIR CARGO PRODUCTS Qantas Freight markets the freight capacity of international Qantas and Jetstar aircraft and a fleet of three B747-400 and one B767-200 freighter aircraft. Freight is carried in containers, or on pallets, known as Unit Load Devices (ULDs), designed to allow fast and efficient handling while making maximum use of available space. Qantas Freight products include:
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Airmail – carried on behalf of more than 80 postal administrations worldwide;
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Courier – a priority service for major express companies sending overnight documents and small parcels offering late acceptance times and express delivery at destination;
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Fast Freight – an express air freight service for loose shipment and shipper loaded containers offering late acceptance and priority unloading;
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General cargo – tailored solutions are available for a wide range of commodities, such as computer and electrical equipment, printed matter and machinery parts, perishables, valuable cargo and live animals such as prime breeding stock, thoroughbred horses, zoological species and family pets; and
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Customs clearance – Qantas Freight has its own customs brokerage arm in Sydney.
CARGO HANDLING FACILITIES Qantas Freight operates its own handling facilities in Sydney, Melbourne, Brisbane, Perth and Los Angeles. These terminals handle not only Qantas and Jetstar, but many other major carriers. Each terminal offers a variety of services appropriate to local market needs, including: coolrooms and freezers for perishables; warmrooms for tropical fish and other live animals vulnerable to cold weather; strongrooms and safes for secure storage; and dry ice and wet ice for re-icing. An ongoing improvement program is in place across all terminals, with recent developments including works to combine the import and export areas of the main Sydney terminal to improve traffic flow and dramatically reduce customer waiting times. A multi-million dollar redevelopment of the Melbourne terminal was completed in 2009 that included the establishment of Australia’s only temperature controlled airside perishables facility. In mid-2009, Qantas Freight also replaced its entire Australian fleet of terminal tugs and forklifts with highly energy efficient units.
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