THE QANTAS GROUP AT A GLANCE(39)

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INDUSTRY SALES Qantas has a long standing relationship with the travel agent industry. An industry sales team works closely with around 4,000 agencies across Australia which operate in markets such as corporate, retail, wholesale, fly/cruise, and online. Qantas also has relationships with key industry bodies including the Australian Federation of Travel Agents (AFTA), the International Air Transport Association (IATA), and global distribution systems (such as Amadeus, Galileo and Sabre) that allow travel agents to quote fares and make bookings. Each Australian state and territory has a dedicated industry sales team that manages both day-to-day relationships and business development opportunities. A national account sales team is dedicated to ongoing relationship and business development opportunities with major travel agency groups. The Qantas
Qantas Airways Limited ABN 16 009 661 901
Further information and media releases can be found at the Qantas website: qantas.com
September 2010

Industry Centre (QIC) in Sydney operates a centralised call centre providing the industry with sales assistance. Qantas also offers a dedicated website to Australian travel agents providing 24-hour assistance and information, online forms and a booking engine. The Qantas Industry Sales Platinum Club is a reward and recognition program for Australia’s top travel agents, with annual membership offering agencies priority, personal and premium service through a dedicated team of experienced QIC sales advisers. 
CORPORATE AND GOVERNMENT SALES Qantas Corporate and Government Sales is responsible for managing the airline’s dealings with these markets in Australia. At the multinational level, the group works closely with sales teams to develop strategies, product offerings and sales tools to help establish and grow relationships in key markets. Qantas Corporate Sales’ primary role is to guide and support the airline’s national and global sales teams to deliver competitive value propositions to customers, to protect and grow its customer base in Australia and overseas, and allow the airline to reward customer loyalty with pricing and contractual options. Corporate and Government Sales teams in each state, as well as nationally, manage a diverse portfolio of accounts and also work closely with key business travel organisations, travel management companies and leading travel industry suppliers.
QANTAS BUSINESS TRAVEL  Qantas Business Travel (QBT), along with Qantas Holidays, is part of Jetset Travelworld Group, which is part owned by the Qantas Group. QBT is one of the largest corporate travel managers in Australia, providing a total travel management service through offices in Adelaide, Brisbane, Canberra, Melbourne, Perth and Sydney. QBT’s business travel specialists provide personalised service to some of Australia's largest and highest profile corporate and government accounts as well as a broad range of small to medium enterprise customers. QBT offers global access to a full range of business travel management services, allowing customers to create or change their travel arrangements 24 hours a day, seven days a week.
　
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