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Highly skilled
No clear Accountability Expert firefighters
No Problem solving
skills
People & Organization
Areas of potential
Supplier Development if
deemed necessary
11 business processes identified in Supplier
Selection and Capability Assessment
Action plan as
required
Tools & Data
Performance
Metrics
Process
People & Organization
4
Optimizing
3
Applied
2
Defined
1
Undefined
New product Introduction
Life Cycle Management
1 2 3 4
Supplier selection
Development
Tools & Data
Performance
Metrics
Process
People & Organization
4
Optimizing
3
Applied
2
Defined
1
Undefined
New product Introduction
Life Cycle Management
1 2 3 4
Design and
Development
Tools & Data
Performance
Metrics
Process
People & Organization
4
Optimizing
3
Applied
2
Defined
1
Undefined
Contract Requirement
Flow down
Tools & Data
Performance
Metrics
Process
People & Organization
1 2 3
3+ regular review of
metrics effectiveness
Performance drives action
plans
No measurement of Measuring performance
Performance Performance
Metrics
Internal & external
collaboration.
Real time intelligent
workflows
Integrated database, clear
workflows, internal
collaboration
Multiple Data base
Spreadsheet
Manual : Fax e-mail Tools & Data
Process
Non Conformity 1 2 3 4
Management
Sales, Master Scheduling
and Sequencing
Multifunctional team
Highly Skilled
Clear accountability
Cross functions
Highly skilled
No clear Accountability Expert firefighters
No Problem solving
skills
People & Organization
Mature process for root
cause & preventive
actions
Root cause process in
place
Process playbooks
Limited preventive actions
Ad hoc firefighting
actions
Reactive needs
Customer Stimulus
Supplier assessment for
11 business processes
Guidelines contained in Supply Chain
Management Handbook may be used to
support improvement plans
Apply weighting
to each process
as appropriate to
Product,
Customer, Risks,
etc…
All assessment matrices completed
and grouped in one Excel document
11 sheets, one per
business domain
Title and Definition of
the Business Domain
Content for each level (from 1 to 4)
and each parameter (Process,
People and Organisation, etc…)
“Supply Chain Management Handbook”
Requirements and Flowdown
IAQG Leader Larry Weng - Boeing
Objective
To publish best practices and
guidelines on how to ensure
requirements are well identified,
flowed down to suppliers and
agreed upon between customer
and suppliers.
Requirements and Flowdown
Section: 2.2
9100 Clause
Generic
Expectation
COTS/Standards Raw Material Build-to-Print Supplier Design
a) COTS- no specific
expectations
a) Identify Approved
Sources
All Raw Material
expectations and
All Raw Material
expectations and
b) Standards - Define QPL
requirements
b) Specify Material
specifications
a) Define which processes
and processors need to be
approved and by what
method and by whom
a) Design capability
assessment
Note: Modified COTS are
Build-to-Print commodities
c) Testing requirements b) Define which processors
are approved
b) Technical product
definition (e.g. SCD,
d) Certification requirements c) Method of acceptance
inspection (i.e. Source
acceptance)
c) Design process approval
requirements
Note: Does not include
forgings or castings. They
are Build to Print
d) Tooling accountability and
inspection methods
d) Requirements for change
notification and methods of
achieving approval.
e) First article inspection
requirements and methods
e) Initial qualification
requirements
f) Define production planning
approval
f) Define the control of digital
data and the methods of use
g) Process control
requirements including
variation management
g) Control and use of digital
data requirements
h) MRB approval processes
i) Control and use of digital
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