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and approach in the FMC and tuned the radios. As soon as everything was clean, ATC called back
and told the crew they could either land on 25L or 24R at their discretion. Since time was a factor,
the crew discussed and decided to stick with the approach into 24R. The crew was flexible and
the CA did a nice job assigning workload. He directed the FO fly the plane while he checked
everything over one more time.
The crew was also better monitors and cross checkers. However, their execution of checklists was
still a little sloppy – late and rushed.
The crew did a nice job staying vigilant with heavy traffic in the area – used ATC and TCAS
effectively.
Bottom lines to Flare / Touchdown – The approach was stable, but the FO let the airplane slip left,
which resulted in landing left of centerline. Since the FO was new to this aircraft (1 month flying
time), the observer chalked it up to a lack of stick and rudder proficiency.
Taxi-in – The crew did a great job navigating taxiways and crossing the active 24L runway. Good
vigilance and teamwork.
Briefing TOD
Transition
Altitude
10000 ft.
Slow and configure
FAF/OM Stabilized approach
bottom lines
Flare/Touchdown
SAMPLE
FOR ILLUSTRATION PURPOSES ONLY
A-8 Line Operations Safety Audit (LOSA)
Copyright 2002 The University of Texas at Austin. All rights reserved.
Descent / Approach / Land
1 2 3 4
Poor
Observed performance had
safety implications
Marginal
Observed performance was
barely adequate
Good
Observed performance was
effective
Outstanding
Observed performance was
truly noteworthy
Planning Behavioral Markers Rating
SOP BRIEFING The required briefing was interactive
and operationally thorough
— Concise, not rushed, and met SOP
requirements
— Bottom lines were established
4
PLANS STATED Operational plans and decisions were
communicated and acknowledged
— Shared understanding about plans —
“Everybody on the same page” 4
WORKLOAD
ASSIGNMENT
Roles and responsibilities were defined
for normal and non-normal situations
— Workload assignments were
communicated and acknowledged 4
CONTINGENCY
MANAGEMENT
Crew members developed effective
strategies to manage threats to safety
— Threats and their consequences were
anticipated
— Used all available resources to
manage threats
3
Execution Behavioral Markers Rating
MONITOR / CROSSCHECK
Crew members actively monitored and
cross-checked systems and other crew
members
— Aircraft position, settings, and crew
actions were verified 2
WORKLOAD
MANAGEMENT
Operational tasks were prioritized and
properly managed to handle primary
flight duties
— Avoided task fixation
— Did not allow work overload 3
VIGILANCE Crew members remained alert of the
environment and position of the aircraft
— Crew members maintained situational
awareness 3
AUTOMATION
MANAGEMENT
Automation was properly managed to
balance situational and/or workload
requirements
— Automation setup was briefed to other
members
— Effective recovery techniques from
automation anomalies
3
Review / Modify Behavioral Markers Rating
EVALUATION OF
PLANS
Existing plans were reviewed and
modified when necessary
— Crew decisions and actions were
openly analyzed to make sure the
existing plan was the best plan
4
INQUIRY Crew members asked questions to
investigate and/or clarify current plans
of action
— Crew members not afraid to express a
lack of knowledge — “Nothing taken for
granted” attitude
3
ASSERTIVENESS Crew members stated critical
information and/or solutions with
appropriate persistence
— Crew members spoke up without
hesitation
SAMPLE
FOR ILLUSTRATION PURPOSES ONLY
Appendix A. Examples of the various forms utilized by LOSA A-9
Copyright 2002 The University of Texas at Austin. All rights reserved.
Overall Flight
Narrative This narrative should include your overall impressions of the crew.
Overall, the crew did a marginal job with planning and review/modify plans during predeparture.
However, during the descent/approach/land phase, it was excellent. Their execution behaviors were
marginal to good for the entire flight.
While the takeoff brief was marginal, the CA made an outstanding approach brief. Open communication
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