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c. Recognizes and reports overloads in self and in others.
d. Eliminates distractions in high workload situations.
e. Maintains receptive attitude during high workload situations.
f. Uses other crewmember.
g. Avoids being a "one man show."
SYNERGY AND CREW CONCEPT
WORKLOAD MANAGEMENT
a. Anticipates problems in advance.
b. Uses SOPs in decision making process.
c. Seeks information from all available resources when appropriate.
d. Avoids biasing source of information.
e. Considers and weighs impact of alternatives.
f. Selects appropriate courses of action in a timely manner.
g. Evaluates outcome and adjusts/reprioritizes.
h. Recognizes stress factors when making decisions and adjusts accordingly.
i. Avoids making a decision and then going in search of facts that support it.
DECISION MAKING
a. Follows automation related SOPs.
b. Specifies pilot and copilot duties and responsibilities with regard to
automation.
c. Verbalizes and acknowledges entries and changes in flight operation.
d. Verifies status and programming of automation.
e. Selects appropriate levels of automation.
f. Programs automation well in advance of maneuvers.
g. Recognizes automation failure/invalid output indications.
ADVANCED/AUTOMATED COCKPITS
a. Ensures that group climate is appropriate to operational situation.
b. Coordinates flight crew activities to achieve optimum performance.
c. Uses effective team building techniques.
d. Demonstrates effective leadership and motivation techniques.
e. Uses all available resources.
f. Adapt leadership style to meet operational and human requirements.
Figure 21-5. Crew Performance Standards (Sheet 2 of 2)
CITATION MUSTANG OPERATING MANUAL
21-8 510OM-00
FACTOR NONFLYING PILOT FLYING PILOT DEVIATION
IAS “Vref ± ____” “Correcting to ____” ±5 KIAS
HEADING “Heading ____ degrees left/right” “Correcting to ____” ±10° enroute, 5° on approach
ALTITUDE “Altitude ____ high/low” “Correcting to ____” ±100 feet enroute, +50/-0 feet
on final approach
CDI “Left/right of course ____ dot” “Correcting” Left or right one dot
BEARING “Left/right of course ____ degrees” “Correcting” Left or right ±5°
POINTER
DESCENT “Sink rate ____” “Correcting” Greater than 1,000 fpm on final
RATE approach
BANK “Bank ____ degrees” “Correcting” Greater than 30°
Table 21-4. ALTITUDE CALLOUTS—CALLOUTS OF SIGNIFICANT DEVIATION
CALLOUT POINT NONFLYING PILOT FLYING PILOT
At 1,000 feet above minimums “1,000 feet above minimums” “MDA ____”
At 500 feet above minimums “500 feet above minimums” “No Warnings”
At 100 feet above minimums “100 feet above minimums” “Approaching minimums”
At minimum decent altitude “Minimums” “Level”
At missed approach point (MAP) “Approach lights at (clock position)” or “Continuing”
“Runway at (clock position)” or “Continuing”
“Runway not in sight” “Go around”
Table 21-3. ALTITUDE CALLOUTS—APPROACH (NONPRECISION)
CALLOUT POINT NONFLYING PILOT FLYING PILOT
At 1,000 feet above minimums “1,000 feet above minimums” “DH ____ ”
At 500 feet above minimums “500 feet above minimums” “No Warnings”
At 100 feet above minimums “100 feet above minimums” “Approaching minimums”
At decision height (DH) “Minimums, approach lights at (clock position)” or “Continuing”
“Minimums, runway at (clock position)” or “Continuing”
“Minimums, runway not in sight” “Go around”
Table 21-2. ALTITUDE CALLOUTS—APPROACH (PRECISION)
CALLOUT POINT NONFLYING PILOT FLYING PILOT
1,000 feet prior to level-off “State altitude leaving and assigned level-off altitude” “Roger”
100 feet prior to level-off “100 above/below” “Leveling”
Table 21-1. ALTITUDE CALLOUTS—ENROUTE
510OM-00 WA-1
CITATION MUSTANG OPERATING MANUAL
WALKAROUND
The following section is a pictorial walkaround.
Eachitem listed in the exterior power-off preflight
inspection is displayed.
The foldout pages contain photographs that depict
the specific area to be inspected. The general photographs
contain circled numbers that correspond
to specific steps displayed on the subsequent pages.
CITATION MUSTANG OPERATING MANUAL
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