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active listening are consistently identified as key characteristics of the most
effective flight crews.
Overall Technical Proficiency
· Set a professional example
· Adhere to SOP, FAR’s, sterile cockpit, etc.
· Demonstrate high level of flying skills
· Be adept at normal and non-normal procedures
· Maintain thorough systems knowledge
Briefing and Communication
· Set an open tone
· Fully brief operational / safety issues
· Explicitly encourage participation
· All are obligated to seek and give information
· State how SOP deviations will be handled
· Include cabin crew
Leadership and Teamwork
· Balance authority and assertiveness
· Promote continual dialogue
· Adapt to the personalities of others
· Use all available resources
· Must share doubts with others
737
Flight Manual Continental
Sec. Intro Page 7
Rev. 11/15/02 #41
Situational Awareness
· Monitor developments (fuel, weather, ATC, etc.)
· Anticipate required actions
· Ask the right questions
· Test assumptions, confirm understanding
· Monitor workload distribution and fellow crewmembers
· Report fatigue, stress and overload in self and others
Decision Making
· Fly the aircraft
· Obtain all pertinent information
· All crewmembers state recommendations
· Better idea suggested? Abandon yours
· Clearly state plan or intentions
· Establish “Bottom Lines”
· Resolve conflicts and doubts quickly
Crew Self-Evaluation
· Debrief key events
· Continuously provide information to self-correct
· Openly discuss successes and mistakes
· Ask, “How could we have done better?”
· Discuss what is right, not who is right
Sec. Intro Page 8
Rev. 11/15/02 #41 Continental
737
Flight Manual
USE OF CHECKLISTS
Normal Checklist
Checklist Initiation
There are three ways to initiate a checklist. The proper method is “Called For,”
the backup method is “Prompted,” and the method of the last resort is “Self
Initiated.”
“Called For” checklist initiation is the checklist habit pattern with the highest
reliability. The Captain/PF initiates the checklist at the appropriate time. This
manner ensures both crewmembers are aware that the checklist is in progress
and specific actions are required.
“Prompted” checklist initiation is used as a backup “second line of defense” to
ensure a checklist is accomplished. The pilot (who will accomplish the
checklist) reminds the Captain/PF (who was supposed to call for the checklist)
that the checklist needs to be accomplished. The Captain/PF, after being
prompted, should then call for the checklist. Although it is not desirable,
“Prompted” checklist initiation is an acceptable way to manage errors and
recover total crew participation. A prompt (by the pilot who will accomplish
the checklist) is required if a checklist has not been called for by the time a
flight arrives at a certain point or time. This certain point or time is a bottom
line for prompting a checklist. The following table lists the bottom lines for
prompting all normal checklists.
737
Flight Manual Continental
Sec. Intro Page 9
Rev. 11/15/02 #41
PROPER “CALLED FOR”
CHECKLIST INITIATION
ACCOMPLISHED
BY:
BOTTOM LINE FOR
PROMPTING
RECEIVING AIRCRAFT
Called for by Capt when checks are done
and there are no distractions.
F/O When Agent asks “Are you
ready?”.
BEFORE START
Called for by Capt when main cabin door
is closed, all passengers are seated,
carry-on luggage properly stowed, and
aircraft movement is imminent.
F/O Ready for pushback from
ramp (or engine start if no
pushback).
AFTER START
Called for by Capt after the engine(s) have
reached a stabilized idle and the headset
operator has been cleared to disconnect.
F/O Prior to brake release for
taxi.
TAXI
Called for by Capt clearing the ramp.
F/O Approaching the run-up
area for the departure
runway.
BEFORE TAKEOFF
Called for by Capt when cleared on to the
active runway.
F/O Crossing the hold short line.
AFTER TAKEOFF
Called for by PF after flaps retract callout.
PM 10,000 feet MSL.
IN RANGE
Called for by PF at approximately 18,000
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